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Last chance: Mastering marketing prioritization webinar
🔔 Ready to accelerate your marketing? Join our webinar tomorrow, Oct. 29 @ 10:00 a.m. PST! Discover how timeline view on Smartsheet can help you: ⚡ Boost your marketing velocity 📅 Hit deadlines and launch campaigns faster 📈 Drive better customer experiences at scale Sign up today to learn how you can revolutionize your…
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Billing
I have tried to downgrade and/or cancel my account. I've been contacting customer service for months now. The instructions they give me are pathetic, there is not an account icon on the bottom left. Smartsheet continues to close my cases without solving this issue. Perhaps someone who does not work for Smartsheet can help?…
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unable to merge user
We are going through a domain change. We're retiring two domains and migrating everyone into a new domain. All domains are validated and, to date, we've merged 930 users. However, when I attempt to use 'Merge User' on myself, it fails. Initially I tried adding my new email address manually, with the plan to promote that…
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Request for API Access to Sidebar Conversations (Sheet Conversations Tab)
There currently isn't a way for API to have an access to Sidebar Conversations just like in Sheet Conversations Tab in Smartsheet. It's tedious and consumes too much time to go manually and removing comments one at a time. Allowing API access would expediate this process for everyone and I'm sure is an issue that many…
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Do users have to login to receive notification emails as an automated workflow from a sheet?
I have an author schedule for a weekly blog that I would like to use to send out an automated reminder email to the assigned author each week. They don't need to go into the sheet to update anything, it's just for me to track. We are in the process of creating SS accounts for each author but I want to make sure I'm giving…
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Use Custom URL to add users to company account.
Use Case: 1. Account Discovery is enabled for company. 2. A user received a shared Smartsheet from a company Smartsheet owner. 3. User clicked on Smartsheet, and it sent him to main screen to create an account. 4. User created an account using his company email. 5. Smartsheet associated his account with the company. 6. A…
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Customizable Banner Messaging to Subscribers
It would be great if we could customize the banner displayed within sheets as done by Smartsheet to market new features so that SysAdmins could message to their users without the need to do by emails. Examples: Renewal survey is about to launch, Did you know you can go to our company resource dashboard by doing xxxx,…
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Ability to audit users
While it is possible to audit individual folders for a user's activity it is not possible to audit a user's activity across a workspace. As a result when investigating a data subject request or understanding a user's activity if they were provided access beyond their requirements, this requires an audit of every individual…
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Can we turn off the side folder menu that pops up EVERYTIME we open a sheet or report?
Everytime we switch from one sheet to another, the side menu folder structure opens up. To be clear - at our arrival to our destination sheet, the side menu folder structure opens up, and takes up between 15%-25% of the screen. We have to use the mouse or track pad to close it. This is a slow process and very annoying.…
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Sorting Favorites
Hello - Is there a way to sort order of the items that appear in the Favorites section? I don't see the 'Pin to Top' option in Favorites and do not see a way to drag sheets to the top that I would like to appear first. Thanks!