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No editing actions despite being a licensed user
Hey, 3 days ago my manager gave me access to our company smartsheet account by making me a licensed user. I accepted the invitation, and my information shows on the Smartsheet User Management page. However, I haven't been able to add new columns or make specific changes to our main sheet. I tried accessing from a different…
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Every time i want to make changes on my report it gives this pop up dont know what is happening
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Former employees sheets: Merge vs transfer
I have several employees that have left and I noticed there was an option to transfer all sheets etc, and an option to merge a user. In the past we would just deactivate the former person. Can either be used (merge or transfer) if I want to put all the sheets from the former user into a bulk general user such as…
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New user access is global not granular
I have a workspace with multiple Project folders in it. When I grant access to a sub-folder (single project) it actually grants them access to the entire Workspace. I need to be able to restrict with more granularity in folders and sub-folders. New to SS and learning as I go. Stephen
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Owner/Admin role need license?
Hello everyone, I have a quick inquiry. When assigning the owner or admin role to someone, is a license required for that user? Additionally, is there a limit to the number of owners per workspace?
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Form Template & Attached Documents by User
Hey everyone! I am new to Forms in Smartsheet and I have just created a form to help with tracking new projects in our department. I was asked by our Leadership team to make sure that project charters and other related documents could be attached. I built the form and created a "File Upload" section in the form where the…
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Integrate Slack w/Smartsheet GOV
Would be incredibly convenient to have Slack integrate with Smartsheet GOV the same way it does EU/default/region.
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How do I share a sheet from a EU account to US?
Hi, I unknowingly created an EU account despite already having a US account provided by my employer. Why SS allows 2 accounts using the same email, without any alerts is strange to say the least. Anyhow, I created a sheet on the EU account and need help sharing it with my US account, and making it the owner. I tried…
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Sumifs That Excludes Parents
Hello, I am working on an ever expanding project timeline that has 100's of parent tasks that flow into potentially up to 10+ levels of parent tasks, with children tasks at every level. Given the granularity of the task management and the timeline being outwardly facing, "=sum(children())" is used on every parent task to…
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User Management removing someone from plan improvement request
When you remove a user from your company enterprise plan it would be fantastic if that would trigger the option to remove them from groups they are in and shared to items all in simultaneous steps. Our IT team removes them from plan however they are not checking the other options and it creates more cleanup now for group…
