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Anyone currently on the New Subscription Model?
Let me start by saying I have literally read every single Smartsheet article and communication post. I truly understand the plan, but still have questions. I would love to know if any Community members or their organization has transitioned over to the new User Subscription Model (USM) and if you are willing to share your…
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Multi-License Requirement
Has anyone else run into the new requirement in Smartsheet to have anyone you have built a Smartsheet to have a paid account under your license? Smartsheet wants $9,000+ for the users I have built sheets for or assisted on. This is insane. This will be the end of me recommending Smartsheet as a solution for clients.
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contact
I started a Smartsheet trial yesterday. What I really need is to be able to SPEAK to someone personally about this application! There is no contact number available for "trial users". One found on Google does not work. And any email (3) that I was able to find was either unmonitored or no longer active! How can a…
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User Subscription Model Change - Implications on your business?
We're one of the companies that took advantage of smartsheet's free internal editors, meaning staff with a company email address making changes to reports. Now that user type is changing to a paid seat, we'll go from 2 seats to up to 100. That's a big $$ change. Smartsheet has been great, but this pricing change destroys…
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Customizable Banner Messaging to Subscribers
It would be great if we could customize the banner displayed within sheets as done by Smartsheet to market new features so that SysAdmins could message to their users without the need to do by emails. Examples: Renewal survey is about to launch, Did you know you can go to our company resource dashboard by doing xxxx,…
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How to change the initials of a user?
Hi! I can change the names and e-mail addresses, but the initials are taken always as "first letter first name and first letter surname". Can I change it e.g. "John Doe" "JD" in "JoD" or "JDo" or "AB"? Additionally, I would like to ask, if a change of the "circle colour" is possible. Thanks for your help! Marc
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Transfer Person to Another Account
I'm having to go through an exercise of transferring some users in our account to another new account. The user is a licensed users and owns sheets, etc. The receiving account has available licenses to accept the user. How do I go about moving the person and their owned items to the new account? I tried to remove them from…
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Smartsheet Referral Program
Hi, Wanted to check if smartsheet has any referral program (where existing user introduces new users) ? If yes, how does the same work ? Have tried checking the app but unfortunately couldnt find any such information pertaining to referrals there. However there is a Smartsheet Referral Agreement available on web thus not…
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Resource Management
Hello, I am trying to use the Resource Management function but I am unable to connect to the URL: https://rm.smartsheet.eu/ I get the following message: "You aren't associated with any organizations. Your Smartsheet credentials aren't associated with any Resource Management organizations. Ask your Admin to invite you to…
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Request to Filter Deactivated Users from Contact List Columns
Currently when a column is setup to follow the "Contact List" functionality, the list of users it offers as selections includes users that have been marked as deactivated. Could Smartsheets instead exclude these users from the listing to ensure Project Managers don't accidentally assign task rows to users who are no longer…