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Unable to transfer ownership of specific Smartsheet items
I used to be able to click share for a specific sheet and make someone a owner of a specific document. A few weeks back, the "Make Owner" option stopped showing up. Is there a reason this option was removed and what is the workaround?
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Why do I have 2 accounts for one email address, and how do I merge the 2 accounts?
For some reason my smartsheet has 2 accounts for the same email address, one of these accounts I have managed to set up a number of projects and such, but it doesnt reflect on my other smartsheet account…? they have the same email addresses so I am very confused. In addition to this I have now been charged twice of the…
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Application error message
does anyone know why i am getting the message below or how to fix it formName: ajax formAction: fa_homeLoadData httpStatus: 500
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merge history and management
we can merge users but we can't see what happened before. we would be able to see merged user list and would be better to split users from each other when it is needed.
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Sharing Contacts
We currently cannot share our contact list with other users. This is very cumbersome for our company. We use Smartsheet to create a punch list for our vendors. We need multiple users from our organization to enter in punch lists for peoples, however, since I cannot share my contact list with my colleagues, we end up having…
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What licensing is required for collaborators, commenters etc please?
Hi, I have searched but can't find a definitive answer. If I create a project plan in Smartsheet and want people to comment, update or collaborate in general, which of those need a paid license please? To clarify, in this scenario the creator of the plan would have a business license. Many thanks.
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Rename correct time zone for UK
Currently the time zone options available in Personal settings > Settings include 'GMT Greenwich' and 'GMT+1 Europe/Lisbon'. I am in the UK and selected the obvious one - 'GMT Greenwich'. Indeed it is the only zone mentioning a place in the UK. It turns out that this zone does not adjust for daylight saving time so gives…
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Recover Data Shuttle workflows
For large organizations, allow Admins to recover the sheets, automation workflows and data shuttle workflows created by users who have left the organization and assign them to other users who took over the respective role. Currently, the only option is to start over, which involves not only time and labor, but also…
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Allow Brandfolder Share Links requirements/rules to differ for each User Group
We have many different users groups in our organization (Admins, Collaborators, SME, basic users, guests) and different people we need to send assets to. When using Share Links, all users have the same options and requirements by default. There should be ability to set different defaults for each level of user! Admins can…
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Azure authentication & process mailboxes
Sysadmin Security question - My understanding is if we use Azure authentication as SSO and auto-provisioning, everyone that logs in to our enterprise account has to be real person with their own email address. We cannot assign a license to a 'process mailbox' that multiple people access. We're in a Microsoft environment…
