I recently addet a user to my workspace and sent him an invite link, by accident i send a second one shortly after. He opened the website using the first older link (i dont know if that is relevant), now if he logs in he gets the taskbar on the left but the rest is just gray. If he try´s to open the workspace it seems like…
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I just became Admin for our company. There are users with licenses that have folders by their names. They are unable to do anything but view the sheets/reports. How do I change the access so they can edit sheets?
I am making an API request to the users endpoint (https://api.smartsheet.com/2.0/users) with the "include=lastLogin" parameter and a Page Size of <=100 to retrieve all our user information. However, the API response does not provide the last login information for certain users, despite their "Active" status being true.
I'm a licensed user in Department 1 (account 1 business plan) that has started at Department 2 (account 2 pro plan) and I therefore need to transfer my folder/sheets from account 1 to account 2. When I try to share sheets from account 1 with an existing licensed user in account 2, then a "free account" opens with the…
How would i link a new duplicated sheet to a dashboard, lets say i want to use the Sales Pipeline Tracking Template, but i want each of my reps to have their own Sheet-Sales Pipeline that reports up to the Dashboard. Is this allowed?
I have created a few groups and added members over the last 24 hours - however when I attempt to share sheets or dashboard - they do not appear as an option. I have submitted a ticket - but have not yet heard back from support. Am I missing something?
Can I create a report, share it and restrict the user from seeing the SmartSheet?
I need customers to be able to add rows of information to a smart sheet, and later be able to edit those rows. A scrolling table view interface would work better than a form so users can see multiple records at a time. The sheet needs to be secure so that customers can only see/edit their information, and not be able to…
