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Communicating with non-smartsheet users via smartsheet
Hi there We are setting things up in smartsheet to help automate our position/job classification request process. Requestors can fill out a smartsheet form and once it is submitted it starts the request review process. One the form, the requestors include their email address. We have the automation-workflows set up so that…
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Business Plan features for a single license
I love Smartsheet's features. When I left my corporate job to strike out as a freelancer, using Smartsheet as one of my primary management tools felt like a no-brainer. Unfortunately there are some features I want to use (e.g., grouping on reports and sheet summaries) that are exclusive to the business plan, which has a…
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Unshared User Has Access to Dashboard
Hi all, I've encountered something strange and I'm wondering if anyone else has had the same issue. I recently used the Share > People with Access function to share a Dashboard to individual users. One person is not able to view the Dashboard via the email I shared to (his company email, same as the other users), but is…
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Troubleshooting sharing with external government agencies
Hello! I am a small business owner working for a client in a government agency. I am the Smartsheet admin for my company's Pro Plan. I added a colleague as an unlicensed user and then shared a sheet with them as a Commenter. The Access report shows they have been granted access to this sheet, but they are not even able to…
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Smartsheet Integration with PowerPoint Office Timeline Pro+ Error
I keep receiving the below error when I try to Integrate my Smartsheet with Office Timeline Pro +. Anyone have a solution to this?
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True-Up Review using Smartsheet
Hi all, I hope I can explain this well enough to get some guidance. With the new true-up procedures we are attempting to create an easy way using Smartsheet to review who has not been active in the past 90-days. What is complicating this, is we will have a master list of users we don't want to change to Viewer status even…
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Need additional columns in Workspace
Currently the standard Smartsheet functionality is having only 4 columns Name 2. Sharing 3. Owner 4. Last Modified Date It would be really a good idea. To have options to additional column by Last Modified BY
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Report data not visible to those with access
Anyone else experiencing this just recently? I have a handful of people not able to see Report data (some or all - depends on the report and it's happening on a ton of them) that they should be able to see and have access to? It's not an access/ sharing permission issue. There is not a current user filter on the Report.…
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Guest Accounts for External Users Under New USM
Hi - There's has to be companies out there that in order to better ensure security controls, require external users to utilize a Guest account when using applications such as Smartsheet. My questions under the new User Subscription Model are: With a guest account using the same domain (company.com), but a sub domain…
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Adding contacts on an organization level
Is there a way to add contacts on an organization level so that the contact list will be the same for all users in an organization? If it isn't possible, is there a way to quickly add this on a workspace level? (Without having each user add it on their 'My Smartsheet Contacts' manually each time)