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When an "Owner" leaves the company...
I am in a Division of the company; the division has multiple departments. Each departments uses Smartsheet to various degrees and there is quite a bit of crossover and linking to each others sheets. It's been working great. We recently encountered a situation that caused some…. angst. An employee who was the owner of about…
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Can I export a sheet's shared users list?
Hi, Is there a way to export the users shared to a particular sheet with the user information (name, email)? I don't need the whole account. Just a specific sheet.
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Trying to update a user's email address.
User email changed but when I try to remove and readd with correct address it adds the old one again. I've removed her several times and Smartsheet seems to remember the old email and won't allow me to add the new one.
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What is the sheet limit in business plan?
We are currently on an "silver" enterprise plan with 25 users and 22 provisional users until August 26, 2025. I'm exploring different ways to use smart sheet so I don't have to nearly double my costs with subscription model. Any help would be greatly appreciated, thanks Jef
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Allow New Users Under the New User Subscription Model to be set to Viewer
Currently when adding a new user - they are hard-coded as a Member. I have a client who knows the user will be only a Viewer and not have access to edit any sheets. She has to wait until the next day to go in and update the user to Viewer. This is really inefficient, and frustrating. They are busy and don't want to have to…
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Detailed asset access report showing assets actually accessed / edited during a set timeframe
Would like to have a way to get a list of Smartsheet assets that each user has viewed and/or edited within the last 90 (or 'xx') days? The Sheet Access report only shows the assets that each user is shared to - but it does not show you which assets they have actually accessed and/or edited. I would think this information…
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Customize Account Invitation Email
Currently, when users are invited to join a Smartsheet account they receive a standard, system-generated email with no custom message. This has resulted in some users contacting the sender or a Smartsheet administrator, if they know one, to ask whether the email is legitimate or a form of phishing malware. The system…
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Merged: Allow Smartsheet Admins to send custom enrollment and invitation emails
This discussion has been merged.
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Recover Data Shuttle workflows
For large organizations, allow Admins to recover the sheets, automation workflows and data shuttle workflows created by users who have left the organization and assign them to other users who took over the respective role. Currently, the only option is to start over, which involves not only time and labor, but also…
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Add 'Time Added' field to user Schema
Need the ability to add a Demo workspace to all new users. Using 'Time Added', our API could poll users within a certain range, pull their ID and then add them to the Share.