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Count Rows with Multiple Criteria
Hi all, I am trying to count the Row withe multiple criteria In this case, I want to count the rows where I have "Rib Drg" & "-A-" I have tried with Countif and Countifs with the OR & AND but could not work it out Thanks!
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Authorization for Connected Users
There currently is not a way for System Admins to be notified of, and, approve or disapprove of a connected user in the Admin Center. Anyone that has an email on an approved domain has the ability to create a free account, whether they were authorized to or not, and becomes counted as a connected user for 365 days after…
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Why does my sharing permissions report not match what my sheets say?
I have a sheet that is in a workspace. The workspace has an owner, an admin, and several viewers. When I run the activity report to show our sharing permissions, it is telling me that 4 of the people who are viewers in my workspace have Editor-cannot share permissions on the sheet itself. When I look at the sheet itself,…
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Transfer of folder/sheets from old account to new Europe account
I'm a licensed user in Department 1 (account 1 business plan) that has started at Department 2 (account 2 pro plan) and I therefore need to transfer my folder/sheets from account 1 to account 2. When I try to share sheets from account 1 with an existing licensed user in account 2, then a "free account" opens with the…
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Quick question about submission not showing up on record
Hi all, Part of our workflow for documenting tasks is submitting a form to a supervisor, which they then will approve as completed. This has been done for months with no problems Today I submitted multiple of these, all of which said either "submitted" or "approved" like normal. However, two of them are blank, telling me…
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Communicating with non-smartsheet users via smartsheet
Hi there We are setting things up in smartsheet to help automate our position/job classification request process. Requestors can fill out a smartsheet form and once it is submitted it starts the request review process. One the form, the requestors include their email address. We have the automation-workflows set up so that…
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Unshared User Has Access to Dashboard
Hi all, I've encountered something strange and I'm wondering if anyone else has had the same issue. I recently used the Share > People with Access function to share a Dashboard to individual users. One person is not able to view the Dashboard via the email I shared to (his company email, same as the other users), but is…
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Merged: Give Administrators full vision and access to all sheets
This discussion has been merged.
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Troubleshooting sharing with external government agencies
Hello! I am a small business owner working for a client in a government agency. I am the Smartsheet admin for my company's Pro Plan. I added a colleague as an unlicensed user and then shared a sheet with them as a Commenter. The Access report shows they have been granted access to this sheet, but they are not even able to…
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Smartsheet Integration with PowerPoint Office Timeline Pro+ Error
I keep receiving the below error when I try to Integrate my Smartsheet with Office Timeline Pro +. Anyone have a solution to this?