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Changing single asset access on new membership model
Hi there - We recently transferred over to the new membership model. In the past, I could change a user's access on a single item in a workspace without changing the workspace permissions. For example, a user could be an Editor on a report but overall have Viewer access to the workspace. However, now I am finding that I…
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User Types for Update Requests/Forms
Hi there! Our Account Manager today informed us that users would need to be paid members to receive and complete Update Requests going forward. I can't imagine that Form users would need to be members, but I don't know how that differs from Update Requests, since neither requires access to the underlying sheet. Is it…
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Bulk Delete/Deactivate Users
Add the ability to delete or deactivate many users at the same time. Currently this has to be done one by one so this feature would save a lot of time.
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Difference between managed and unmanaged resource in Resource management
Hello everyone, I’ve recently started to use Resource management in Smartshet and I’m still learning how to fully take advantage of its functionalities. I have a few questions, because som things are bit unclear for me and I hope that community can help me. I understand that there are three types of users in resource…
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User Merge feature for System Admins
We require users to access Smartsheet via Single Sign On and experience many domain changes due to rebranding, which often results in multiple Smartsheet accounts being created. Because we don't have a centralized instance of Smartsheet, we had a workaround to merge user accounts. It involved using the alternate email…
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Managing Premium Apps
We should be able to manage Premium App permissions through UAP or to adjust what the default is for each app as new users are automatically added.
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I shared my sheets from personal account to my business account and now they won't un-link
Hi, I'm hoping someone has done the same thing and can help me figure out what to do :) When I joined my current company, they did not use SmartSheet. I have my own personal Smartsheet account, that is linked to my email address, and I pay for it annually. I have templates and dashboards created and I started creating some…
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Add users error "Business Rule Violation"
Hello, I am in the process of adding several users to our Enterprise account. The first 2 went fine. I cannot add the third individual. I get an error that says "Business Rule Violation", I have tried multiple times. I cannot see that this person is already a user. Any answers? Thanks
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Admin Center | Reporting Enhancements with Filters and Data Selection
It would be great for Admins to be able to create customized reporting through the Admin Center. Ideally, it would be a dream to bring in different types of data and filters - that way you can run a report for exactly what you need. If you have used many ERP reporting solutions, you have this option to drag and drop in…
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How to transfer a sheet from an Owner who no longer exists
We have an account in SmartSheets that owns sheets as an Owner. However, the user does not show up in our users list, so we cannot delete. To further explain: As part of a new business acquisition, sheets were moved by Business A to new Business B using this account. Once all sheets were transferred, the Business A account…