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full license of Smartsheet issue
If haven't received an invite to access full license of Smartsheet despite my organization having paid for a license.
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Request for Advanced Confidentiality Controls in Sheet Sharing
As someone who works with confidential information stored as attachments within a sheet, I may need to share the sheet with others while strictly controlling access to attachments. Ideally, viewers should be able to see the sheet content but should not be able to take screenshots, download, or save any of the attached…
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Account "report" on forms usage
I need to know how many sheets have one or more forms associated with them in my account. I wish Smartsheet enabled you to generate better and more reports of account usage, generally. See box.com for an example of good admin capabilities. I'm often wanting to find statistics on our account usage for our leadership, and…
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How to find how many sheets are using forms in my account?
Is there any way to find out how many sheets in my account are using forms? (Short of opening up each sheet and clicking on Manage Forms! We have way too many sheets for that!) We need a way to estimate how many surveys our organization has out there. Thanks for any help.
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Users Removed from a Smartsheet Account but in a Company Created Distribution Lists Shared to Assets
I know Distribution Lists (DL) are discouraged and we continue to try to prevent users from using them, but there is no way to best manage this. We are currently on the legacy subscription plan but preparing to convert to USM so cleaning up our user lists REMOVING inactive and termed employees through the Admin Center:…
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Refresh Rate of Data in Admin Center Reports
I am in my first reconciliation period under the new USM. Per your recommendation, I am using the Seat Type Report and Sheet Access Report to see the activity of my users and to determine who needs to be a Member, and who should be a Viewer. The Reconciliation period is 30 days, yet the reports don't pull live data and…
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How are users added to the User Management page of the Admin Center vs the user reports?
I have opened MULTIPLE Smartsheet support tickets (which have since been closed) and discussions with our account reps without success so I am hoping someone in the community can help me. Since November 2024, I have been trying understand the logic around how a user is added and removed on 3 user reports User Roles and…
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When an "Owner" leaves the company...
I am in a Division of the company; the division has multiple departments. Each departments uses Smartsheet to various degrees and there is quite a bit of crossover and linking to each others sheets. It's been working great. We recently encountered a situation that caused some…. angst. An employee who was the owner of about…
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Can I export a sheet's shared users list?
Hi, Is there a way to export the users shared to a particular sheet with the user information (name, email)? I don't need the whole account. Just a specific sheet.
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Trying to update a user's email address.
User email changed but when I try to remove and readd with correct address it adds the old one again. I've removed her several times and Smartsheet seems to remember the old email and won't allow me to add the new one.