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Multiple Approvers on one Approval Automation?
My sheet has multiple approvers who vary by the row depending on certain criteria. I want to send them all the row approval request at the same time, then when they all click approve the project can move forward. To count when the responses are all in, I am moving the entry to a new sheet and counting the references that…
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Approval Request - Error Message for Contact in Cell
I am trying to set up an approval automation for my Smartsheet for a contact in a cell. When I try and use the contact column I get the error message "please select at least one column that is not a comment or attachment". Also shown in the image attached. There are attachments and comments on most rows, but this hasn't…
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Merged: Make updates as an approver
This discussion has been merged.
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Automation Errors - Not going to Correct Approver
Hi everyone, I'm encountering a problem with my workflow automation for system change requests. I have three separate workflows, each corresponding to a different set of manager and director approvals. Expected Behavior: Country X: Manager 1 -> Director 1 Country Y: Manager 2 -> Director 2 Country Z: Manager 3 -> Director…
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Approval / Rejection Reasons
Hello, It would be super useful when an approval is sent out if we could add a drop-down for rejection reasoning. In most cases, them just telling me it is rejected is not as helpful as if, they provided me reasoning. If this is not possible it would be nice to make the comments mandatory.
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Request approval not coming via email
Hello, I have and automation set that request approval. But all those approval request only appear in the Smartsheet ecosystem, nothing coming via email. I need the approval request to come through email. It says in Smartsheet video instruction for approval requests, that not even a license or account is required for…
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Branching Logic for Approval Requests
I'm sure most of us have encountered a conditional approval at some point. Where we need to change something and then it's approved, or if they have comments but the approval is still pending and will need to be resubmitted, etc. Currently the approvals automation only captures values in binary form, yes/no, 1 or 0, option…
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How can i stop the automatic mails but keep the notifications in approval automation workflow
I created an approval automation workflow, if the employee add a request, this request will go to Line Manager for approval via e-mail and a system notification. The line manager wants to approve the request via the notification but not from the E-mails, because LM will have lots of mails. so how can I stop the smartsheet…
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What if an approval is conditional?
The "Request an Approval" automation is so black and white, it's either approved or it's not. Our executives' approval is, more often than not, conditional. It's hardly ever a black-or-white answer. What is the most efficient way to record the approval response? Option 1 (current): Request an Approval. If denied, send an…
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Split contacts to multiple columns.
In my sheet, I have multiple contacts in one cell. I would like to AUTOMATICALLY spread these contacts across multiple columns in the same row, so that each column has one single contact. The reason I want this is to send approval requests to each contact. (Currently, I can only send approval requests to all the approvers…