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How to set up automatic notification when entire column meets the criteria?
We are trying to build a monthly checklist with various tasks our team members need to complete. Some of these tasks need to be completed before another task on the checklist can be completed. Specifically, we need our users to upload their payroll cash batches into our accounting system before another user can populate…
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Email Delivery Change -Automation
Can we please make who the email automations are from editable? All of my automations come from me and I would much rather make it from our group or organization. (Or vary it based on the end use/user) Thanks so much.
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Smartsheet Support Ticket Emails: Include More Details in the Emails!
Whenever I get an email from Smartsheet about a support ticket that was updated, closed, requests more information, or about anything for that matter, it almost never includes important details of the ticket. Easy-to-implement recommendations for EVERY email sent by support regarding a ticket: Include a direct link to the…
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What happen to clear all Notifications?
What happen to clear all Notifications? In the notification tab, we used to have the option to clear all notifications at once. Now, I have to remove each one manually, which is quite inconvenient.
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attachments being sent to the customer
I am using smartsheet for local groups to apply for funding. We are assessing their applications based on the information they submit on a form. I then want to generate a series of offer letters (which I can do through automation). The bit that is missing is I want to then automatically send them an email to say there is…
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Merged: Email a snapshot of a Dashboard daily.
This discussion has been merged.
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Email & Slack notifications
Hello, i have a few members of my team setup to receive Email & Slack notifications when a sheet is changed. i am the only one receiving notifications by email & slack, the team members settings are setup the same as mine but after multiple tests they aren't receiving the notifications.
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Prevent a sent Approval Request from being used later?
I have a situation where I want to make sure some Approval Request emails cannot be used later. I have an automation triggered when a Contact List column is changed, which sends an Approval Request to the contact in that column. For some rows, a director instructed me to skip a certain person's approval as they're out on…
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Scheduling Emails
I am running automations to send emails when text or a checkbox is active in a cell sending row information to different people, there are no attachments on these emails. I would like to know if I can schedule the emails that are triggered for once or twice a day. This will allow for fewer emails when a lot of rows are…
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SmartSheet Automation - Notify Emails not triggering at all
Hi all, I've ran into an issue where on all of my sheets I have that's shared out to dozens of users and are on the distribution list to receive emails based on rows added/changed with criterias to trigger email sendouts to them. This has been working fine the past 2 years. However, as of 2 days ago all emails have stopped…
