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Merged: Increase Character Limit
This discussion has been merged.
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Why are there 2 emails that are sent out when using these Request Approval Automations.
Hi all, I have an issue where I have 2 automations. One is an initial request for approval and the other is a reminder email with the option of also approval in the reminder email. After responding to either, I wanted to send an acknowledgement email saying that we got your response, but the email is sending twice when you…
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Report Attachment Improvement Request
I currently utilize smartsheet automation to notify my clients about multiple time-sensitive issues. Presently, these notifications are sent as emails, with new rows highlighted in yellow. However, since these emails are customer-facing, I would like to ensure they align with our company's brand by using the generate…
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Sending a single email to multiple people
Hi, I have several automations set up to email coworkers. However, usually I need everyone to be literally on the same email. I understand that ultimately smartsheets wants/thinks people are going into smartsheets to "work" but sometimes that's not the case, sometimes you have people outside your organization or whathave…
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All permissions and triggers set correctly, yet I'm not receiving reminder emails
Hello, I have two sheets (Reminders and Shipment) in my account and both have workflows that run reminders, however, I don't get the reminder emails from the Shipment sheet. When I run the reminder workflow using the "Run Now" function, I get the email but when I run it through the trigger, I don't get the email. Find…
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Lead time question on approval request email
Hi, Does anyone know when changes happen how long it takes to receive an approval request email? It passed more than five hours but still not received the approval request email. Checked my spam box not there also. Thanks in advance for sharing!
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Provide a way to see the history of automations
It would be nice to see: all the triggering events of an automation all notifications and recipients of automated notifications version history of the automation configuration
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Workflow Alert Mail
Good afternoon, I would like to ask if there is the possibility to create a workflow that sends email (Action: Alert someone/Request an update/Request an approval) using emails that are in a column inside the sheet but the type of the colum is a Text and not a Contact List. Thanks
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Send From Triggering User - not working
Hi, I have an automation set to "send from triggering user" for when any cell is added / changed that links to a sheet . I am the sheet owner . If a person called John Doe fills in the mentioned form from his logged in Smartsheet account , theoretically the automation should kick in, send out and notification email to the…
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Alert Workflow removing external link
Hi there, This may be a silly question as im just wrapping my head around smartsheet capabilities, however i have an alert workflow which triggers and the main goal is to provide a link to the correct sales landing page in my external website. As seen in the screenshots below i have created a dynamic link within the sheet…