Is there a way to make sure that when someone is @mentioned in a comment the automatically assigned Request Number is included in that email notification?
The OIT Security department at my university received a report that an email from automation@app.smartsheet.com may be phishing. We send a number of Update Requests through Smartsheet that require action from the receiving party. If the email is perceived as phishing by the recipient (or flagged as Spam by the email…
Hello Smartsheet Gurus! I am attempting to create a workflow that notifies a team about low inventory in an email. There are multiple teams in my org. Each has responsibility for about 20 items. I have the workflow set up to only notify the team of their items status but I can't quite figure out how to notify them only…
Hi! I'm trying to set up an automation for weekly reminders if certain conditions are met / not met, and from what I can tell everything has been entered correctly, yet when I run it to test it seems to fail. Any help is appreciated! Here's a description of the situation and what I have set up: Several farmers markets have…
SmartSheet sends out this notification, but we would like to personalize it with the change #, and description to be more specific...this does not appear to be coming from our Automations: Any/all assistance is appreciated, thanks.
We discovered somewhat alarmingly that the Modified By column does not record the email address of a person making an approval but rather pulls information from the cell in the approver column. Here is the use case: An approval request email is sent to Person A, who forwards the email to Person B. Person B approves the…
When setting up a workflow to alert someone, I no longer see the trigger option of "when rows are deleted". How can I receive notification of this action?
I was wondering if there is a way to combine 2 columns together when you send an actual email from a row to have everything on one line rather than 2?
This discussion has been merged.
Hello, It would be great if we could change the frequency of email notifications when we receive @mention or replies from Smartsheet conversations/comments to one daily digest versus multiple emails per day!
