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Message Placeholders
Hi everyone, Does anyone know of issues with setting up "Message Placeholders"?? I followed the steps, refreshed, logged out, then back in but nothing happens. Not sure what Im doing wrong. Ive attached a screenshot.
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Alerts are not working
Hello! Today we have discovered that alerts in one particular (the others are working just fine) sheet are not working. I have tried few tips from the discussions but they don´t seem to be working at all. I have tried to check my spam file in email, even have enabled "Include my changes in sheet notifications"... Nothing.…
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Resubscribe
A while back I stopped receiving notifications from work regarding my worked hours. Neither me or my boss has been able to solve the issue. It seems that I am no longer subscribed to receive them. If I unsubscribed I am unaware that I did. I need to fix this to avoid having to sit down every week with a list of hours to…
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Notification when comments change
I am trying to get automaically notified when someone adds a comment in the System comments column (circled in green). Thoughts?
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Building sheets that talk to each other
Hello, I have two sheets I would like to reference data to and from and I understand how to us the =VLookup option BUT what I cant seem to get it to work. I basically want one sheet that our shipping team updates to automatically update another sheet my purchasing team uses. The columns have dates and check boxes so when…
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Proof Approvals
Hello my fellow Smartsheet friends! Looking for some feedback re: apps/add-on's. We utilize alerts & actions by sending approval requests to our customer, for proofing purposes. Our customers often complain because they cannot manipulate the actual document to show where corrections are needed, or cannot highlight certain…
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Automatic Form Repsonse
Hello, I have a form in which staff submit their mileage journeys. In the smartsheet (not the form) I then have a column which totals all their journey miles to give the total mileage completed and the amount to be paid to them which the person submitting doesn't get to see. Is it possible to set the sheet up so that an…
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Bank Statement Checklist and weekly notification of missing statements
Good morning, I am trying to build/find a Bank Statement Checklist that will notifiy me of all missing bank statements. For example, as of today, we should theoretically all bank statements from October 2018 and prior. I would like a monthly email sent out notifying me or somebody of all missing bank statements. I am…
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Emails only Send Once
Hello, I'm having some trouble with my alerts; I'm selecting "once an hour" and I only see it send out one time. This happens to all the users on my plan; could someone tell me what I'm doing wrong?
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Where do replies to Update Requests to external parties go?
I've sent a series of Update Requests to external emails and I've had about 50% response rate. I have had someone check the validity of the remaining email addresses and we've found several of the email addresses are no longer valid (they don't exist) and several others are issuing Out of Office Notifications. When I have…