Auto notification. When attachment downloaded

edited 12/09/19 in Using Smartsheet
12/28/18 Edited 12/09/19

Hi. - I run a sheet with form to collate drawing data.

the original form user uploads a drawing and this populates the sheet.

the auto alert tells the other client (via email) of an attachment available for download. The client then downloads the attachment.

Is there an auto alert to advise me - admin -that the attachment has been downloaded?

Comments

  • Paul NewcomePaul Newcome ✭✭✭✭✭

    Unfortunately there isn't a way to do this in Smartsheet. I am not sure if a 3rd party app would have a solution for you or not.

  • 3rd party within Smartsheet?

  • Paul NewcomePaul Newcome ✭✭✭✭✭

    A 3rd party app such as Zapier. I personally don't use them, so I am not completely sure if there is anything out there that could help, but it may be worth looking in to.

  • Thanks mate. Cheers.

  • Paul NewcomePaul Newcome ✭✭✭✭✭

    yesyes

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi,

    A possible workaround could be to use an update request to the other client with the attachment link and a checkbox to check when done.

    Would that work?

    Happy Holidays & Happy New Year!

    Best,

    Andrée Starå

    Workflow Consultant @ Get Done Consulting

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

  • You could also create an Approval instead of an Alert. Set the Approval to trigger when a new attachment is uploaded.  Then change the Approved Button to be "Received or Downloaded". When the person downloads the file, they can select the Approved button.  Then create a second alert to notify the first person when the Approval column is changed to "Downloaded". 

     

    John Lillard

    Capability Assurance.  

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