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Automated update request
Hi, I have a task that need to monitor status of monthly building reports to clients. The process is like as following: 1. Form department will generate building reports (each person in Form department has their own portfolio). 2. they will fill in the form on SmartSheet to input when they create the building reports and…
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Predicting a bad situation
I have projects with 3 milestones, call them A, B, C C is dependent on B which is dependent on A. C is a critical completion date. If either A or B is late, C is automatically late and that is very bad. If A or B is late by X number of days, C automatically is now going to be late by that same number of days. I'm looking…
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Notification in Template
I created a notification and saved the sheet as a template. When using the template to create a new sheet, it retains the notification but not the email address in the notification. I set the original sheet to use any email address but apparently that setting doesn't transfer to the new sheet. Then I shared the workspace…
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Outlook Integration - Updating Comments sent out as emails
I currently use the Smartsheet Add-In for Outlook for forward relevant emails to existing (or creating new) tasks and this works well in tracking needed information. I currently use Smartsheet individually and not as part of a team or group. I am wondering if there is a way I can add a comment to a Smartsheet task/row…
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Alerts & Actions: Send a notification when a comment is added or updated
Does anybody else no longer see the option on the dropdown list to "Send a notification when a comment is added or updated"? (see red circle in image attached) I could clearly set this notification up in the past. (see blue circle in the image attached. Thanks!
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User Changes Report
Is there a way to set up one report that shows all changes the user has made throughout any/all spreadsheets in smartsheet on a reoccurring basis (daily or weekly) ? *It would be helpful if the report showed the actual line item changes and not just the sheet link with username, date and time.
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Alerts & Actions - Update Request
With the new feature to send update requests automatically (Awesome feature by the way), I've noticed a few draw backs to this option: * the request no longer grabs the primary column information but the sheet name. This makes the request pretty generic to the recipient instead of specific to that row * There is no ability…
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System Generated emails?
One of our clients is still experiencing missing system generated emails, which stated before this week's incident report and has continued afterwards? Support suggested the issue was as the client end but after extensive testing their email is 100% fine. Anyone else suffering? I certainly am not personally nor my…
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Reviewing Alerts & Rules for errors
Hi all, I've searched high and low but I can't find a way to do this easily. Is there a way to export all the notifications and rules set up for a sheet for ease of review against the process? Basically I want a report of all my notifications and rules layed out in a table so that I can review them against the process for…
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Notifications and other communication not working
Dear Smartsheet, I had a short presentation of Smasrtsheet functionality and I have faced huge problem with notifications. I have a couple of sheets where all notifications are not sent for some reason. I am trying to play with fields that are triggering these notifications and none of them are working. I have checked if I…
