-
Unique Alerts
I have a sheet where when a user fills out a form they check the first person the task is assigned to when that person completes the task they uncheck their name and check the next person who has a task to complete. So I have alerts set up to send emails when their name is checked. The alert is set up like: "Send Joe and…
-
Capturing Email Responses
I would love and really need to capability to for Smartsheet to capture responses to emails in the comments. Example if a user sends a document for comments through SmartSheet email as users reply back I would want to see those replies in the comments. Rather than having to log into smart sheet leave a comment and then…
-
resource-based Notifications per line item
Hi community I recently created a sheet which employees in our company can complete through a webform. I was wondering if it is possible to send a notification to one of our team members in case a certain field is chosen (dependency driven notifications). For example, if a record is added by an employee and one of the…
-
Guidance on using Smartsheet to support PMO processes
I am about to move my PMO process to Smartsheet and am trying to figure out how best to structure this. Currently, we have a standard set of tools that we issue to a project manager when the project starts, this includes Scope, Business Requirements, Test Plans, Meeting Minutes, Issue/Decision/Risk Log, Project Plan etc..…
-
Collab invitations and update request emails not working
I've sent one invite to collaborate and update requests with myself copied, but my invitees are telling me they haven't received anything and that it's not in their Junk email box either. I'm not receiving copies of the invites, either. Is Smartsheet experience any technical glitches causing this problem right now? I have…
-
Conditional Statements
Hi Everyone, I would like to as add formula to the start date and finish date of the task/project like, if the duration is less than 3days, the result will "rush fee applies" like a note. And, another formula is for language services or any other; language checks box yes or no if I click on yes those languages will appear…
-
Email a row needs to have comments saved in comments box and link to row in email
When using the Email row the functionality is excellent but the comments are saved in the comments box of the row automatically. Receivers of the email tend to just reply on the email as opposed to going to the row. Two suggesitons; 1. Make sender and receiver email comments save automatically to the row in the comments…
-
Alerts for Created (Date) Column
I can't seem to find a way to set an alert if the Created Date changes. This would essentially only alert me when a user filled out the web-form and not if someone changed the contents of the row. I have an employee that needs to know when a new row is added, but doesn't need add'l updates when other employees massage the…
-
Feature Request: Complete Update Request from within SS, or Refresh UR, or Edit UR
I send out dozens of update requests daily to people and yes some of them slip through the cracks. This is natural, as many people (myself included) set up filters for their incoming mail and don't always see them in a timely manner. As such, if I tell people to go through Smartsheet and check for their open update…
-
Smartsheet Notifications Unreadable
Hi, I am using notifications to allow people to see when a new web form has been submitted and the result of this was a "fail". I have set up a forumla column that means that when the result is a failure the relevent people get the notification of this change. However the problem is that the notification shows all column…