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User e-mail used by another account
Hi, We are a software development company that discovered smartsheet through one of our customers. They use smartsheet internally to manage part of a project we are collaborating on; therefore created us us users with their account in regards to the management of the project. We have now purchased licenses to use…
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Best practices for managing offshore team task and schedule?
We need to overcommunicate and manage our offshore teams better. What are best practices in terms of tracking and managing ALL the schedule and tasks using Smartsheet? One master schedule containing the details of every task (which we want individuals to go in and update status with comment)? Or separate the schedule from…
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Make your mark on Smartsheet's next strategic feature: conditional notifications!
Check out our conditional notifications prototype and provide your feedback through a 10 minute usability test: https://s2.userzoom.com/m/NCBDNjUwUzY2(Firefox, Chrome, or IE8+ only). Thanks for your participation! (Note about the testing platform: after you complete a task, click the "Success" or "Not Sure" button at the…
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Feature Request: Update Request confirmation has same title as the Update Request
When I send an UR to someone for a row, the title of the UR shows the name of that row plus whatever I add. However, when they complete the UR, the confirmation only shows the title of the sheet. Also, if I send the same people UR across many days, I have no way of knowing what they completed for these days unless I open…
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Getting alerts when a new row is added to a sheet..?
Hi all, I'm trying to figure out how to get an alert when a new row is added to a sheet. I use Zapier to pull data from Pipeline Deals, which adds a row that I then edit as needed. What I was trying to do is get the sheet to notify me when one of those fields that are ALWAYS populated when Zapier pulls the info into…
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Do not sent Alerts if the row is marked as complete
We use SS for task / acrion lists for various teams, projects etc. and reports to consolidate everything into a single action list for the individual. We use Alerts to remind people. How could I stop the Alert sending if the item is marked as complete - we use a drop down list for the item status - In Pogress, On Hold,…
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Can I view history of who set/removed alerts and when?
An alert was removed and we do not know how that happened. Has anyone else had this experience? Is there an alert history we can review? Thanks! Sheila
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Notification by Editors
Hi there Can a person that has a shared sheet as a editor.... make Notifications settings to other people?
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Email to smartsheet for helpdesk
Is it possible to have an email sent to a smartsheet. I want to use smartsheet for helpdesk, however it would be nice if users could send to an email account sometimes besides updating a webform.
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Improved Send Row functionality?
One of the very few things that disappoints me in SS is the Send Row form and function. When I send a row to multiple people, it kind of pretends to send everyone the same email, but in actual fact, each person gets their own email. So I think I'm sending: Email 1 ---> Joe, Sue, Mary But what I'm actually sending is: Email…