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Hi! Is there a way to customize the email message on a combined (7+emails) automation email?
Currently, the email message when the seven email notifications are combined into one email reads - 'Please update my online sheet.'. I would like to include two field values to this message in order to better inform the receiver on the request. Is this possible to do? Please let me know if I need to elaborate further and…
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How do I embed an image in an automated notification
Hi all. Any guidance is much appreciated. We send an automated Request an approval notification once a row is added to our sheet. Our customers are not Smartsheet licensed users or connected users, and we do not want them interacting with our sheet. We would like to include an image, the same image for each request, in the…
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Automation workflows that were working are no longer emailing gmail and msn addresses
Our existing workflows that trigger automated email alerts have started failing. It started in the last day and only affects gmail and msn addresses from a contact column. The failure message is, "Due to a recent automation permission or sharing change, the following people aren't receiving alerts from your workflow".…
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Ability to not display iOS and Android app download links from email notification
Hello, We would like to have a cleaner email notification to our customers that does not have the "Download App" buttons for iOS and Android. Currently it is not possible to hide those links so every email sent has those. Would appreciate if it was possible to choose and customise more of what can go with the email…
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Has anyone noticed that the source sheet 'link' in an email notification is not a link anymore?
Is this intentional? I can't find any online documentation supporting this change. It appears that the actual 'link' behind the sheet name text has been removed. I'm on board with this because often people click the link and want access when they don't need it. I do still see the link at the very bottom of the email.
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Automatisierung
Hallo zusammen, die Automatisierung läuft gerade sehr schleppend. Ist ein allgemeines oder nur mein Problem? Auf dem US Server scheint es Ende Oktober ein solches Fehlerbild gegeben zu haben. Beste Grüße Uwe
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Is the Email Notification highlight color yellow definable?
In a standard email notification for sheet updates the changes are shown in yellow in the email body, is there a way to define that color to something other than yellow?
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Systems and Services subscription renewal dates
I have a sheet which tracks the various systems we use and their monthly & annual subscription charges. We'd like to have SS tell us when a renewal date is approaching, particularly with the annual charges at first, but then have that date push out to one year (or month if it's monthly). A notification email would then get…
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Emails stopped being recognized and now it is not sending email notifications
Hi all, I have a Smartsheet that has been working perfectly but I started receiving that some people stopped receiving email notifications. I think I found the reason but I am not sure how to fix it. The reason is: The Requestor's Email column has been set up as follows since the beginning: This setup hasn't been changed…
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Option to Not Include Sheet Link on Notifications
Frequently notifications are sent to users that do not have sheet access. It would be very useful to have the ability to select specific columns AND turn off the sheet link (that is prominently displayed). The 'MESSAGE ONLY' option works ok if you only have a small number of columns to include AND you aren't sending the…
