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Automation to include Attachment (email notification), but there is no attachments?
I have set up to sent the notification once the task is assigned to a person. That notification should include the key information's columns and also attachments. It used to see the PDF icon in the email coming through but it is no longer there. Once you click the link to open the form, I can still access to it, but there…
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Collection-specific comment notifications/emails
I have a few sheets where users have access to it through collections, but are not shared to the base sheet itself. This is by design as we do not want the users in the raw data. When utilizing the comments function from a collection and mentioning another user, the notifying message/notification has the "go to sheet"…
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Please reinstate the email notification when a user accepts an invite.
Previously, all SysAdmins would receive an email notification when a user accepted an invite to the plan. Currently, the notification goes to the "Main Contact" noted in Account Administration. In our case, the Main Contact does not create user accounts, so it doesn't make sense to send to only them. Can you reinstate the…
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View Sent Alerts and Reminders in Activity History
Hi Brilliant Folks, I have an alert set-up that was working but suddenly stopped. I reached out to Smartsheet with two questions: * Is it possible to view the history of sent alerts? * Why would an alert just stop working when nothing has changed in set-up, column names, etc.? I was provided this a response: Our Activity…
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Edit Recurring/Scheduled Emails
Hello, We have a number of emails that go out on a recurring basis to specific individuals. I'm talking about the ones you can set up when you click "Send as Attachment" and where you can click "schedule" to set up what days/times the email goes out and to who. We are able to click "Edit Recurrence" but that only allows us…
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Automation Email Alerts not sending
Hi SS Community! I have multiple automations set up to send email alerts within SS across many different workspaces. Recently, all users have stopped receiving the email alerts (still alerted within SS itself). I've checked everything I know to check but cannot find the break down. Outside of checking notification…
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Automation Workflows - Grouped Email
Hello, I’m writing to request assistance regarding automation notification emails in Smartsheet. Issue: I have an automation set up to notify people when I need jobs scheduled. However, instead of sending a separate email for each job/row, Smartsheet combines multiple notifications into a single, grouped email. This makes…
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Merged: Proof Linking automated notification
This discussion has been merged.
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Merged: Option for Email Notifications with Attachments Instead of Links
This discussion has been merged.
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How can dynamic view users reply to an email notification for a comment
The typical email notification includes a link to the original spreadsheet row, but my business users will not have access to that sheet, only a limited dynamic view. Is there a way to send a link to that that view?