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The ability to omit blank fields in email notifications
When sending alerts and requests through automation, we currently have the option to send a message including either all fields, specific fields or the message only. For my particular organisation(and i would imagine many others), none of these options work. We have dynamic forms that build themselves based on answers and…
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Generated Documents as Email Attachments
As the topic states, it would be great if we could simply attach our generated documents to an e-mail with a quick message OR remove everything except for the custom message and the link. ------------ Full explanation: We use a form to gather a sales request from customers (perfect, no notes). Then we use an automation to…
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Automation > Alert Someone
I create an Automation that alerts someone after criteria is met. Everyone is not receiving the email. Automation is also set to unrestricted. Any ides what could be happening here?
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Customize SENDER of Smartsheet nofications
Currently, I can select the Sheet Owner@smartsheet…or SmartSheet automation for the sender of the email. It would be great if we could select a generic name for the sender. I have multiple SmartSheets I'm responsible for, and it would be helpful to be able to say the email is coming from: ABC_Process Automation… or XYZ…
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Merged: Add Required Field Validation to Automated Update Requests
This discussion has been merged.
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Separate reply-to email address for auto emails
Hello, I'd like to vote for the feature of a separate reply-to email address when setting up auto emails. I'm the owner of a large number of sheets, and despite it not necessarily being a problem that emails appear to come from me, i'm having a huge issue with the large number of replies i receive. Despite adding text in…
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Email notification Lay out
Recently, I got an inquiry if there was any changes or update made in Smartsheet that made the lay out of the email notification change. Specially the Details part. It use to be on a vertical layout but recently we were seeing that it became horizontally. Is this a recent update with Smartsheet?
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Automations with email notification have stopped working
I have a number of automation that send notification emails to clients. These are automations that have worked successfully for years, and suddenly they stop. I am a recipient on many of these notification emails, and I realize that I have stopped receiving these notifications as well as of Jan. 26, 2026. It's a…
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Approval request: automated reminders with ability to approve / reject
Hi all, I have sheets created with email workflow approvals, there are also email workflow reminders sent when the original request is not actioned. I am getting requested to have an approval option within reminder emails. The original approval workflow gives the requested user the ability to approve / reject from the…
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Sending a SINGLE email with some contacts in "To" and "Cc".
Hi, I have several automations set up to email coworkers.However, usually I need everyone to be literally on the sameemail. I understand that ultimately smartsheets wants/thinkspeople are going into smartsheets to "work" but sometimesthat's not the case, sometimes you have people outside yourorganization or whathave you…