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Is it just me or have URLs stopped working in Alert/Email automations?
We cannot click URLs in Smartsheet alerts, update requests or approval automations. Is this everyone's experience? See how the URL is not clickable
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URL in Custom Message
Hi everyone, I’m running into an issue with my Smartsheet automations and was hoping someone might have a workaround. I have a workflow that sends an Update Request (or Alert) with a Custom Message. In that message, I include a Dynamic View URL that looks like this: https://app.smartsheet.com/dynamicview/views/EXAMPLE The…
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Multiple emails sent for same automation flow
Hello all, I wonder if any of you have created an automation workflow that sends the same alert multiple times. I have two people who are getting four emails every time the automation is triggered. I have changed the workflow to alert me, but I only get one email when triggered, so I am not sure why two different people…
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Systems and Services subscription renewal dates
I have a sheet which tracks the various systems we use and their monthly & annual subscription charges. We'd like to have SS tell us when a renewal date is approaching, particularly with the annual charges at first, but then have that date push out to one year (or month if it's monthly). A notification email would then get…
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Is there a Limit to the Number of email addresses you can add to a workflow?
I created a workflow that if something is added to a field in the worksheet a workflow will trigger and send an e-mail to muptiple people that have been added to the workflow. I am trying to find out if there is a LIMIT to how many e-mail addresses you can have, I currently have over 40 and some people are getting this but…
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Failed Backup Email Notification
It would be useful if the workspace that the backup has failed on is highlighted in the email notification. For a user with 80+ workspaces, i have to contact Smartsheet to request the workspace name that has failed as it does not state in the email.
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Automation to include Attachment (email notification), but there is no attachments?
I have set up to sent the notification once the task is assigned to a person. That notification should include the key information's columns and also attachments. It used to see the PDF icon in the email coming through but it is no longer there. Once you click the link to open the form, I can still access to it, but there…
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Collection-specific comment notifications/emails
I have a few sheets where users have access to it through collections, but are not shared to the base sheet itself. This is by design as we do not want the users in the raw data. When utilizing the comments function from a collection and mentioning another user, the notifying message/notification has the "go to sheet"…
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Please reinstate the email notification when a user accepts an invite.
Previously, all SysAdmins would receive an email notification when a user accepted an invite to the plan. Currently, the notification goes to the "Main Contact" noted in Account Administration. In our case, the Main Contact does not create user accounts, so it doesn't make sense to send to only them. Can you reinstate the…
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View Sent Alerts and Reminders in Activity History
Hi Brilliant Folks, I have an alert set-up that was working but suddenly stopped. I reached out to Smartsheet with two questions: * Is it possible to view the history of sent alerts? * Why would an alert just stop working when nothing has changed in set-up, column names, etc.? I was provided this a response: Our Activity…