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Merged: Add Required Field Validation to Automated Update Requests
This discussion has been merged.
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Separate reply-to email address for auto emails
Hello, I'd like to vote for the feature of a separate reply-to email address when setting up auto emails. I'm the owner of a large number of sheets, and despite it not necessarily being a problem that emails appear to come from me, i'm having a huge issue with the large number of replies i receive. Despite adding text in…
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Email notification Lay out
Recently, I got an inquiry if there was any changes or update made in Smartsheet that made the lay out of the email notification change. Specially the Details part. It use to be on a vertical layout but recently we were seeing that it became horizontally. Is this a recent update with Smartsheet?
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Automations with email notification have stopped working
I have a number of automation that send notification emails to clients. These are automations that have worked successfully for years, and suddenly they stop. I am a recipient on many of these notification emails, and I realize that I have stopped receiving these notifications as well as of Jan. 26, 2026. It's a…
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Remove "automation@app.smartsheet.com" from sender email address
The OIT Security department at my university received a report that an email from automation@app.smartsheet.com may be phishing. We send a number of Update Requests through Smartsheet that require action from the receiving party. If the email is perceived as phishing by the recipient (or flagged as Spam by the email…
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Approval request: automated reminders with ability to approve / reject
Hi all, I have sheets created with email workflow approvals, there are also email workflow reminders sent when the original request is not actioned. I am getting requested to have an approval option within reminder emails. The original approval workflow gives the requested user the ability to approve / reject from the…
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Sending a SINGLE email with some contacts in "To" and "Cc".
Hi, I have several automations set up to email coworkers.However, usually I need everyone to be literally on the sameemail. I understand that ultimately smartsheets wants/thinkspeople are going into smartsheets to "work" but sometimesthat's not the case, sometimes you have people outside yourorganization or whathave you…
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Anyone having issues with Update Request Workflows?
Hi all, I have created some Update Request workflows and I am testing to myself. I am not getting email subject and body context in the Update Request Email. What I am getting is, Email Subject: "Update Request for [Sheet Name]: [Workflow Name]" and in body, "Please Update My Online Sheet". I have a specific Subject and…
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Update Request Automation not sending to free users despite "Unrestricted" Automation permissions?
I have an automated "Update Request" workflow set up on a sheet to send to contacts in a cell, and I'm getting a an error message saying that this email is not being notified, and that I need to change the Automation permissions to a less restrictive setting. The email address is for under our work domain, so that…
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SmartSheets Changing Date Format (UK to US) in some emails?
We are UK based and use the Day/Month Date Format (i.e 09/02/2026 - 9th of Feb 2026) In some, but not all, of the "Send.." rows email, the date format changes to the American version (02/09/2026). Is there any way to stop this happening?