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Remove "automation@app.smartsheet.com" from sender email address
The OIT Security department at my university received a report that an email from automation@app.smartsheet.com may be phishing. We send a number of Update Requests through Smartsheet that require action from the receiving party. If the email is perceived as phishing by the recipient (or flagged as Spam by the email…
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Can Smartsheet Email Sheet Information to Non-Users?
Is it possible for Smartsheet to email sheet information to someone who doesn’t have a Smartsheet account or access to the sheet?
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Sending email to create a row in Smartsheet
I am looking for a way in Smartsheet, wherein employees will create an email and send to a specific email address and once sent it will automatically create a row in Smartsheet(not using add in). Is there a set up in the email address that I can do to connect it to Smartsheet sheet just like a ticketing system? Is this…
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Customer Support Needed: Cannot Transfer Ownership on a Deactivated User
A user was deactivated before we transferred ownership of their items. Although the user is listed under "Deactivated", we're unable to transfer ownership because Smartsheet is saying they don't own any items (which is inaccurate based on an older report we downloaded). The email is also no longer active so we cannot…
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Getting notified of undeliverable SmartSheet automated e-mails
Hello, Is there a way to determine which Outlook receipents of an Automated alert or update via SmartSheet were not delivered or be able to create a read receipt? Thank you,
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Merged: Get the sheet name to reference it in automation email
This discussion has been merged.
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Notifications
Is anyone else having an influx of notifications today? I have users saying have had 10+ in last 12 hours. I looked at one of the items with making no changes and it sent out an email when there should only be notices when 'Rows are added or changed'. Seems buggy….
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Automation to include Attachment (email notification), but there is no attachments?
I have set up to sent the notification once the task is assigned to a person. That notification should include the key information's columns and also attachments. It used to see the PDF icon in the email coming through but it is no longer there. Once you click the link to open the form, I can still access to it, but there…
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Using sheet summary fields in an alert
Hi All, I have built a workflow where once certain conditions are met we send an alert to a few stakeholders where we give row details and reference some details stored in the sheet summary. At the moment I have not found a way to directly reference this information without adding a helper column to the row and using a…
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Option to turn off colour in Email Notifications
Currently you cannot turn off the yellow highlight in email notifications. This is not sustainable when printing. Thanks