Hi all, I have a Smartsheet that has been working perfectly but I started receiving that some people stopped receiving email notifications. I think I found the reason but I am not sure how to fix it. The reason is: The Requestor's Email column has been set up as follows since the beginning: This setup hasn't been changed…
Frequently notifications are sent to users that do not have sheet access. It would be very useful to have the ability to select specific columns AND turn off the sheet link (that is prominently displayed). The 'MESSAGE ONLY' option works ok if you only have a small number of columns to include AND you aren't sending the…
Hi, I'm trying to use Smartsheet to send a notification per line of information from a sheet. I have used notification before but for this one I can't seem to get it to do what I need. I will have a sheet and will need to pull out 3-4 data points from columns. Some people may be on the sheet several times, but I need them…
We have recently implemented some automated workflows, and have found that Microsoft 365 identifies automated emails from Smartsheet as credit cards. If we try to forward those emails to external users, or if an external user replies to that email and starts a thread with us, Microsoft 365 flags the email every time…
Make it easier in the original platform to have notifications of variety and not change the way it looked. I learned today the look of outside notification looks just like a sheet change instead of notifying customers which doesn't look professional, and it is confusing could we leave what works alone.
Use case: User wants to setup an automation email where the sheet name can be referenced as a parameter in the subject and email text (e.g. {{sheet.name}}). Current issue: It isn't possible to reference the sheet name in automation email.
Here, you can see an example of two emails triggered by the same automation but at different times. This was not happening before… It's been almost a year without this issue but last month I started receiving feedback from people using the my smartsheet that this was happening. This is the automation workflow: There's no…
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I am the owner but I have sheets built for a user and any time an automation sends an email the recipient sees the following: FIRSTNAME LASTNAME via Smartsheet <automation@app.smartsheet.com> I do not want my name on these automation emails, is there a way to change it to someone (workspace collaborators / users) via…
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