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Smartsheet Automated Emails changing custom subject line
Good Morning, I've have several workflows setup to send out emails that are triggered by dates. I'm using the Alert someone and I have setup specific subject lines in each out these, based on the time frame of a requested completed date. This morning, I received a "Reminder: Smartsheet Name" email that was sent to all who…
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Merged: Allow Smartsheet Admins to send custom enrollment and invitation emails
This discussion has been merged.
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Alert Someone Automation Error
Hi all, I have the following alert automation triggering off a date column, however since I added the "otherwise" it always sends two notification emails at the same time as if both conditions are being met. I played around and even when all dates in the column are in the next 7 days, to meet this first condition, it is…
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Notification Automation Not Working
Hello Community! I have an automation set up to notify when the first box (documentacion) is selected to send to one group and two set up so that when all paperwork is checked it sends to two separate groups. My automation is not working when i have similar setups in many other sheets. when i force it to run by right…
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Row Change Notification Being Triggered by Rows Added Through Form
Hi there I've setup a notification that's triggered by a row change. However when a new submission is made via the form (i.e. a new row is added via the form) it's triggering the notification as well. The notification is: "Trigger: When rows are changed AND when column1 changes to any value, or when column2 changes to any…
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Merged: Rich Text Formatting in Workflow Emails
This discussion has been merged.
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Update Request emails not including message text?
Hello, We're having an issue where, when update requests are sent, they don't include the message text that we set in the automation settings. Instead they have the default 'Please update my online sheet.' I've included images of the automation setting, as well as the email that gets sent: As these update requests can be…
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Merged: Pause/Toggle Auomations
This discussion has been merged.
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Repeated reminders for no response to update request
Hello, is there a way to set up notification for reminding the update owners to complete their updates until they are done? For example, the due date is 12/10 and the update owner hasn't updated the status. I would like to send them daily reminders until they have changed the due date and/or update the status.
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Remove "send me a copy of my responses" in Approval Requests
The email sent to users when they check the box of "send me a copy of my responses" in Approval Requests includes a link to the internal sheet which doesn't make sense and is confusing to external users who may not have access or full context to Smartsheet. I really hope Smartsheet can consider a feature enhancement to…