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Adjust length of Workflow ID to prevent credit card misidentification by M365
We have recently implemented some automated workflows, and have found that Microsoft 365 identifies automated emails from Smartsheet as credit cards. If we try to forward those emails to external users, or if an external user replies to that email and starts a thread with us, Microsoft 365 flags the email every time…
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Update Notifications - why did it change?
Make it easier in the original platform to have notifications of variety and not change the way it looked. I learned today the look of outside notification looks just like a sheet change instead of notifying customers which doesn't look professional, and it is confusing could we leave what works alone.
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Get the sheet name to reference it in automation email
Use case: User wants to setup an automation email where the sheet name can be referenced as a parameter in the subject and email text (e.g. {{sheet.name}}). Current issue: It isn't possible to reference the sheet name in automation email.
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An Automation is triggering two emails at the same time (This wasn't happening before)
Here, you can see an example of two emails triggered by the same automation but at different times. This was not happening before… It's been almost a year without this issue but last month I started receiving feedback from people using the my smartsheet that this was happening. This is the automation workflow: There's no…
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Automation Emails
Please vote for this change
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Change the "from" email address on automated emails
I am the owner but I have sheets built for a user and any time an automation sends an email the recipient sees the following: FIRSTNAME LASTNAME via Smartsheet <automation@app.smartsheet.com> I do not want my name on these automation emails, is there a way to change it to someone (workspace collaborators / users) via…
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Merged: Automation Email From name
This discussion has been merged.
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How can dynamic view users reply to an email notification for a comment
The typical email notification includes a link to the original spreadsheet row, but my business users will not have access to that sheet, only a limited dynamic view. Is there a way to send a link to that that view?
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Workflow workaround or product enhancement?
Hi everyone, I'm trying to create a multi-action workflow where a document is generated and then an email is sent with that document attached. I'm trying to sequence it in such a way that the attachment is generated first THEN the email. My problem is that this is not the only attachment on the row. The data on the row is…
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How do I create an automated email that includes all attachments at once, including a mapped doc?
Hi all, I'm trying to figure out the correct automation settings to have one email sent that will include a link to all attachments. I have set up a mapped document and automated email for when a row is added or changed. Currently, I'm receiving two emails - one for the new row with attachment links and an additional email…
