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Anyone having issues with Update Request Workflows?
Hi all, I have created some Update Request workflows and I am testing to myself. I am not getting email subject and body context in the Update Request Email. What I am getting is, Email Subject: "Update Request for [Sheet Name]: [Workflow Name]" and in body, "Please Update My Online Sheet". I have a specific Subject and…
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Update Request Automation not sending to free users despite "Unrestricted" Automation permissions?
I have an automated "Update Request" workflow set up on a sheet to send to contacts in a cell, and I'm getting a an error message saying that this email is not being notified, and that I need to change the Automation permissions to a less restrictive setting. The email address is for under our work domain, so that…
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SmartSheets Changing Date Format (UK to US) in some emails?
We are UK based and use the Day/Month Date Format (i.e 09/02/2026 - 9th of Feb 2026) In some, but not all, of the "Send.." rows email, the date format changes to the American version (02/09/2026). Is there any way to stop this happening?
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Add email address to Workflow
First of all, I use Smartsheet Gov. I have the following workflow set-up. I wish to add another component to it, but I am not sure how to do it. In addition to the date being recorded as shown, I also want an email sent to a specific address. Oh, and I also need to have the Trigger set so it ONLY works when today's date is…
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Login Issue
Hi, I have five Smartsheet accounts—four with editor access and one admin account. Recently, I’ve been unable to log in to one specific editor account. It shows the message “Too many failed attempts. Try again after one hour or reset your password.” However, I attempted to log in only twice, and the error appeared on the…
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Update Notification Bell to Add "Proofing Requests"
Managing feedback for multiple proofs in multiple sheets can be extremely tedious, especially if relying on the large number of emails at your inbox for "Proof Accepted" or "Proof Rejected." Clicking through to each proof only to learn that you are still waiting on others to review, is very time consuming. If not keeping…
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List of email addresses contained in notifications to support Safe Sharing activation
Safe Sharing impacts both Smartsheet object sharing and notifications. We can run a sheet access report to determine which shares violate our intended Safe Sharing rules and proactively work with the owners to adjust them BEFORE implementing Safe Sharing however, we are completely blind when it comes to the email addresses…
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Receive Notification for Broken Dashboards Not Pulling Data
I have 2 thoughts… When a report/sheet name is changed, any dashboards that pull data from that report/sheet also keep that name change so that dashboards do not need to be updated with new file name when changing the corresponding report/sheet name. I would like to receive an email notification if a dashboard breaks so I…
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Include Attachments in Automated Emails?
Is there a way to include attachments in automated emails? I want to automate communication to simplify a work process. Currently, emails are sent manually and occasionally contain attachments. All of the information my staff would include in the email is in the sheet, so being able to drag an attachment to a line and then…
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Anyone having issues with emails with attachment not received these days again?
Hi, I wonder if anyone is having troubles with emails(recurring or manuallly triggered) not received in the last couple days? I have observed this from Thursday to Friday night, and only 2-3 emails came through in the meantime, but lots of them never received yet. I finally managed to create a ticket on Friday(not thanks…