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Update Request Improvements
I would like to suggest: The option to "Include Parent Rows" when sending Update Requests (similar to the option when creating a Filter) in order to provide the context for the row in question. Include a link to the sheet in question from the Update Request Form, not just the email. Automatically include the Row Number/ID…
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Email flexibility - a CC option
Hi There - part of the function I use Smartsheet for is notifying folk around changes. This almost always includes a specific recipient and a number of FYI's. Currently all recipients are at the TO: level in any email, it would be elegant if there was a CC: option as well. Although I probably wouldn't use it Bcc: field…
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Inclusion of Workspace name in Backup Failure email
In the email communication of Backup failure, please include the Workspace name so the user can identify and scheule a manual backup. In the completion email, name of workspace gets included but in the failure email, it doesn't.
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Smartsheet Desktop App Have Banners and Sound on Mac/PC
Enable the Smartsheet App with banner and sound notifications on your computer, so it's easier to notice when you have a notification or something to address within the app. Most users on our account continue to have email notifications set up through Outlook for this reason alone, but could otherwise just use the app.
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How to make alert notifications vertically formatted?
I don't want the alert style notifications to send horizontally with a bunch of squished and elongated columns (seen below) I want it to show vertically with up/down scroll:
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Record of workflow alerts
Smartsheet doesn't have a way to see if the email was sent, to whom the email was sent and what was the email that has been sent. We can only see when the workflow last run and work on blind faith that it actually was successful. Only to find out weeks later people aren't receiving the alerts, and there isn't a reason why…
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Smartsheet Feature Idea: Mandatory Alert Management
Objective: Introduce a feature in Smartsheet that ensures critical alerts are delivered without allowing users to opt out, while providing administrators with visibility into any opt-out attempts for non-mandatory alerts. Key Features: Mandatory Alerts: Add the ability for sheet owners and administrators to mark specific…
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Follow-up on Unsubscribe Option in Email Alerts
Below is the link to previous discussion by Mike: https://community.smartsheet.com/discussion/16866/unsubscribe-from-email-alerts I’m following up on Mike's query regarding the unsubscribe option in email alerts. Has there been any progress and we need to remove the option entirely, as many of these alerts are mandatory.…
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Conditionally send reports
Problem: Sometimes my reports have no items as all the actions are closed in the underlying sheet. It is then irritating for my email recipients to receive a blank report. Ideal state: To have two options: Dont send the report if blank or send an automated email still on the recurring schedule stating a custom message…
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Email Attachment Automation not working
I have a workflow setup that sends an email notification to someone when a new row and an attachment are added and includes the attachment for download. This hasn't worked since 9:45am yesterday morning, did something change? Test emails are going through but not including the attachment even though there is one.