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Automation Workflows - Grouped Email
Hello, I’m writing to request assistance regarding automation notification emails in Smartsheet. Issue: I have an automation set up to notify people when I need jobs scheduled. However, instead of sending a separate email for each job/row, Smartsheet combines multiple notifications into a single, grouped email. This makes…
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Merged: Option for Email Notifications with Attachments Instead of Links
This discussion has been merged.
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How can dynamic view users reply to an email notification for a comment
The typical email notification includes a link to the original spreadsheet row, but my business users will not have access to that sheet, only a limited dynamic view. Is there a way to send a link to that that view?
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Can Smartsheet Email Sheet Information to Non-Users?
Is it possible for Smartsheet to email sheet information to someone who doesn’t have a Smartsheet account or access to the sheet?
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Sending email to create a row in Smartsheet
I am looking for a way in Smartsheet, wherein employees will create an email and send to a specific email address and once sent it will automatically create a row in Smartsheet(not using add in). Is there a set up in the email address that I can do to connect it to Smartsheet sheet just like a ticketing system? Is this…
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Customer Support Needed: Cannot Transfer Ownership on a Deactivated User
A user was deactivated before we transferred ownership of their items. Although the user is listed under "Deactivated", we're unable to transfer ownership because Smartsheet is saying they don't own any items (which is inaccurate based on an older report we downloaded). The email is also no longer active so we cannot…
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Getting notified of undeliverable SmartSheet automated e-mails
Hello, Is there a way to determine which Outlook receipents of an Automated alert or update via SmartSheet were not delivered or be able to create a read receipt? Thank you,
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Notifications
Is anyone else having an influx of notifications today? I have users saying have had 10+ in last 12 hours. I looked at one of the items with making no changes and it sent out an email when there should only be notices when 'Rows are added or changed'. Seems buggy….
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Using sheet summary fields in an alert
Hi All, I have built a workflow where once certain conditions are met we send an alert to a few stakeholders where we give row details and reference some details stored in the sheet summary. At the moment I have not found a way to directly reference this information without adding a helper column to the row and using a…
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Option to turn off colour in Email Notifications
Currently you cannot turn off the yellow highlight in email notifications. This is not sustainable when printing. Thanks