-
Separate reply-to email address for auto emails
Hello, I'd like to vote for the feature of a separate reply-to email address when setting up auto emails. I'm the owner of a large number of sheets, and despite it not necessarily being a problem that emails appear to come from me, i'm having a huge issue with the large number of replies i receive. Despite adding text in…
-
Allow email notifications/automation with WorkApp credentials
Is there a way to send notifications and alerts to users of a WorkApps through automation without providing the users access credentials to the underlying sheets in the WorkApps? Currently, I have notifications triggered by dates and other metrics to ensure information remains fresh and current. However, since the users do…
-
Smartsheet integration with Docusign
I integrated Smartsheet with DocuSign in 2023. I made a minor change to the DocuSign document and updated the email addresses so that notifications are sent to me instead of the finance team. After making these updates, I encountered a challenge with the group email address. Smartsheet is not sending emails to the list,…
-
Separate notifications for multiple Update Request lines
Is there anyway to make it so that the recipient will receive separate notifications even if seven or more rows are triggered at once? I have read in different posts that, "Placeholders will generate separate notifications when using placeholders with Alert or Update Request actions in change-based workflows if six or…
-
The ability to omit blank fields in email notifications
When sending alerts and requests through automation, we currently have the option to send a message including either all fields, specific fields or the message only. For my particular organisation(and i would imagine many others), none of these options work. We have dynamic forms that build themselves based on answers and…
-
Merged: Message Includes: All Non-Blank Fields
This discussion has been merged.
-
Automate Attachment Delivery
I need to automate the delivery of an attachment (using the document generator feature) to a contact list once a row is marked done. The contact I need to send to is not a Smartsheet registered user. Is there a way to send the attachment without using the sheet link?
-
Update Request Automation not sending to free users despite "Unrestricted" Automation permissions?
I have an automated "Update Request" workflow set up on a sheet to send to contacts in a cell, and I'm getting a an error message saying that this email is not being notified, and that I need to change the Automation permissions to a less restrictive setting. The email address is for under our work domain, so that…
-
Approval Request - link expatriation
Hi, I'm in the process of setting up a system for gathering approvals and I'm curious to know if the approval link included in the automated email has a set expiration date or if approvers have the flexibility to access the link at any time to cast their vote.
-
Email automation
Hello, I'm in a little pickle here. Smartsheet can send out emails through automation. Those emails, especially when include an attached file, are not professional. I saw some users literally put a disclaimer in their email to ignore the links and highlighted information, rows, etc. That format is not acceptable. So, as a…
