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Verify/View Automated Email Notification
Is there a way to view a log of the automated emails that have gone out? Some clients are receiving them and some are not so we want to have a system-generated log of what went out. Does this exist? The Activity log does not show this.
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How Do You Document a Log of Notifications of Sheet Changes
One complaint that I am getting back from shared users of a sheet is that many times they don't know when something has changed. I can certainly make this manual task outside of the Smartsheet but I'd really like it to be captured in the sheet. For instance, I could use "File --> Email Shared Users" as the method to create…
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Automation - Alerts for External Users
Hi there, I am having trouble with the automation in Smartsheet, specifically around alerting external users. The automation is for an issue control sheet, with automation that if "status" = resolved, alert user who logged (via form) with custom message. The automation works soundly, and when I test it with an internal…
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Email Function Not Working
Hello Group-- Noob here. We created a form where once it is submitted, an email notification is supposed to be mailed to two recipients. Everything works as expected, except the recipients are not receiving their emails. Troubleshooting includes having a copy of my form entries sent to me = works. Intended recipients…
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When sharing a smartsheet, emails not being received.
I am trying to share a smartsheet and when I look under shared users, it lists the people I'm trying to share it with, but they are not receiving any email notifications. I have checked under settings and email is selected. Has anyone heard of a smartsheet issue with sharing files? The notification appears when you're…
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How do I create an automated email that includes all attachments at once, including a mapped doc?
Hi all, I'm trying to figure out the correct automation settings to have one email sent that will include a link to all attachments. I have set up a mapped document and automated email for when a row is added or changed. Currently, I'm receiving two emails - one for the new row with attachment links and an additional email…
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Notifications received when attachments are added by anyone other than yourself?
Hi All, I would love to be able to determine which attachment notifications I received based on who attached the document. Right now if I create a notification, I will also receive the attachments that I upload. Is this on the radar of wants for smartsheet updates? Thanks!
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作業時間収集
作業時間収集のためにFormを使用しています。 氏名（メールアドレス）、日にち、作業時間のみ入力をお願いしています。 ｈこの入力へのアラートを毎日発信したいので、自動化ツールアクションを「更新をリクエスト」とすると、入力フォームではなく集計シートに飛んでしまいます。 入力フォームへの更新リクエストとするにはどのようにすればよいでしょうか
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Change default SS email address when automation sends information to Track-it!
We are using Track-it! for all helpdesk requests. When a remote user wants to check on inventory, request samples, etc., they are sending an email to a specific email group. Sometimes all the information is provided and other times not. I created an intake form in SS with the fields needed for all requests, including the…
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Is it possible to copy an automation workflow from one sheet to another sheet?
I have an automation workflow in one sheet that I want to use in a different sheet. Is there a way to copy this workflow and then add it to my other sheet (similar to how you can copy summary reports from sheet to sheet)? Or do I need to manually set up the workflow on my new sheet. Thanks!