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Approval Requests - edit and delete like Update Requests
The Approval Request feature (Approval Requests | Smartsheet Learning Center) is lacking some of the functionality of the Update Request feature (Update Requests | Smartsheet Learning Center). I want to edit or delete an Approval Request that is pending on the row, the same way I can edit or delete a pending Update…
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Possible to send MS Outlook email Templates once a task is reached
I am trying to set up outbound emails to send to external parties for their deliverables, setting timelines, and forms to complete once certain milestones/tasks are reached with in a project. Is it possible to have a email template built / added and have that template pull in information from the sheet summary such as…
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NO REPLY Email.
Hello all, Does smartsheet has the ability to send a NO REPLY email from an automation? I build a solution and now i am getting a lot of emails from the recipients. i need to kind of have them not be able to answer or reach me through my email. i did change the owner of the sheet as well but still getting emailed. Also in…
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Merged: Audit Trail all emails that are sent out using Automations
This discussion has been merged.
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Verify/View Automated Email Notification
Is there a way to view a log of the automated emails that have gone out? Some clients are receiving them and some are not so we want to have a system-generated log of what went out. Does this exist? The Activity log does not show this.
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How Do You Document a Log of Notifications of Sheet Changes
One complaint that I am getting back from shared users of a sheet is that many times they don't know when something has changed. I can certainly make this manual task outside of the Smartsheet but I'd really like it to be captured in the sheet. For instance, I could use "File --> Email Shared Users" as the method to create…
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Automation - Alerts for External Users
Hi there, I am having trouble with the automation in Smartsheet, specifically around alerting external users. The automation is for an issue control sheet, with automation that if "status" = resolved, alert user who logged (via form) with custom message. The automation works soundly, and when I test it with an internal…
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Email Function Not Working
Hello Group-- Noob here. We created a form where once it is submitted, an email notification is supposed to be mailed to two recipients. Everything works as expected, except the recipients are not receiving their emails. Troubleshooting includes having a copy of my form entries sent to me = works. Intended recipients…
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When sharing a smartsheet, emails not being received.
I am trying to share a smartsheet and when I look under shared users, it lists the people I'm trying to share it with, but they are not receiving any email notifications. I have checked under settings and email is selected. Has anyone heard of a smartsheet issue with sharing files? The notification appears when you're…
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How do I create an automated email that includes all attachments at once, including a mapped doc?
Hi all, I'm trying to figure out the correct automation settings to have one email sent that will include a link to all attachments. I have set up a mapped document and automated email for when a row is added or changed. Currently, I'm receiving two emails - one for the new row with attachment links and an additional email…