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Smartsheet Duplicating Form Issue
Hello, I have searched and read and cannot find an answer or anything to help me solve my problem. I am trying to duplicate a form within the same sheet and all the fields and help text associated with a template form. Situation: I am attempting to create a post-project stakeholder list form for our completed projects. I…
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I have a business plan, but keep getting errors trying to open My projects?
I have a business plan license and I am trying to access my plans, but keep getting the below error. When I go to create a support ticket, it doesn't appear I have that option either.
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Card/Board view not showing Assigned To column as an option
Card/Board view doesn't show Assigned To column as an option for grouping items. Some possible causes that I've already checked: There are no rows that are empty in the Assigned To column Rows with multiple assignees have also been converted to one assignee only The Assigned To column is of the Contact type The assignees…
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work order billing and Inventory Module intergration
Hi, My name is Jeffrey Beal, and I am the Procurement and Warehouse Manager, overseeing direct reports including transactors, a Procurement Analyst, a Storekeeper, and a warehouse worker. My team and I currently track and manage our purchase requests in Smartsheet, alongside two other different systems, to support our…
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Dropdown lists that auto update
I would like to propose the idea of a Dropdown list that updates when custom values are added. So when the column field setting "Limit to list values only" is not checked and users can add custom values, the newly added value gets added to the list of dropdown options. This would make it easier for others to select this…
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Approval request on android APP
Hello Community. Today I noticed that the approval request on the Android app does not have the 'Approve' button any more. I double-checked the same approval request on iOS, and the buttons are there as usual. I was wondering if you know how to see the buttons on Android as well or show the button "open form" Antonio R
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E-mail address format - update to allow e-mail addresses to start with a +
We have an update request embedded in a workflow but cannot send these to all our external partners due to the format of their e-mail address. Emails that start with a "+" such as +ABC-123-Country@domain.com are not supported due to the leading + Please extend the functionality to support this e-mail address format - will…
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Copy row function not working
Good day Smartsheet Gurus, I have a user that is experiencing difficulties with copying over rows from one sheet to another. They have access to both sheets and have had success in completing this task in the past, but it will not work for them now. I tried from my account, and I did not have any issue copying over the…
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Smartsheet Support Issue
I'm currently having issues with my Smartsheet environment. I pay $72/mo for 3 licenses when I only need one, yet when I have issues my support ticket has remained open for 2 weeks without being assigned. I've looked for help within the community, however when I posted my question a simple response by a random user marked…
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Metrics Widget Formatting Issue
Hello, I have created several sheets and reports to be able to live track my progress in a teacher training program. I used a Metric widget to pull the remaining hours from my sheet into a dashboard which works beautifully in the desktop version, but when I look at the mobile version, the formatting is all messed up. I've…