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Rostering for Global Customer Support
Hi, I have been asked to create a roster that covers customer support across different time zones and shows who is available (human resources), who is on leave, time, names of the support person and who is on call. Also, includes our contractual obligations with customers in an easy display view to the eye. Do you think…
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Creating a PMO functionality
I have just been assigned the task of setting up the Project Management Office in my company. For now I need two things, firstly a project tracker for tracking and monitoring individual projects and then a master portfolio tracker where all the info that's updated in the individual trackers feed into. This master tracker…
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gantt chart using time as a scale
I would like to apply smart sheet to my workstation for daily manufacturing status board. Is there any chance for me to change gantt chart scale from date to time.
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Rows lose custom order when using Jira connector
Hello everyone, I've been using Smartsheet to keep a timeline for my projects in Jira. So far everything has been working great but I noticed an issue when reordering rows. When I do this, after a few hours, the rows will return to their original order. I have contacted support and they tell me that if a bidirectional…
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Subcontractor needs Help
We are new to smartsheet and looking for advice on the best templates to use to track schedules, and being able to track delays, etc. Would anyone be willing to share ideas or sheets that you have found useful to your business? Thank you! Sarah Link
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% Complete Column Only Works for Some Parent Tasks
I created a basic project sheet and have been filling in tasks for two main deliverables (both shown as parent rows). Under those two parent rows are several child rows. However, the % Complete column is only auto-calculating for one of those two parent rows. The other remains at 0% no matter what I put in the various…
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Sights Dashboards - gantt chart reports are formatting weirdly
Ok I don't know what other term to use...but on every dashboard the gantt chart reports have all reformatted themselves to make whatever column in the middle of the report HUGE...and shrinking the gantt chart part to a very small and kind of dumb looking last column. I love you Smartsheets --but you are making it almost…
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Automating RYG balls to change colors
So i have parent cells and dependencies. The dependencies have color balls (red, yellow, green, grey). Here is what I want: If one of the dependencies has a red color ball, I want the parent ball color to be red. If all dependencies have a green ball, I want the ball for the parent to be green If all dependencies have a…
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Possible to hide weekends?
Is there a way to hide weekends (or any non-work days) so that they don't take up width in the Gantt chart view?
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Gantt View Timeline Zoom
I want to be able to view my gantt chart more zoomed in. Is it possible for me to have my primary headings as days and secondary as hours? Or is the furthest you can zoom in weeks and days?