Rows lose custom order when using Jira connector
I've been using Smartsheet to keep a timeline for my projects in Jira.
So far everything has been working great but I noticed an issue when reordering rows.
When I do this, after a few hours, the rows will return to their original order. I have contacted support and they tell me that if a bidirectional workflow is setup, reordering rows is not supported.
I really need data to be synced bidirectionally as I have some automated rules in jira that keep track of start and end dates and I also sometimes manually change start and end dates in smartsheet.
Does anyone have a workaround for this?
I appreciate any input!