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Making Help Text Visible in Update Requests, Sheets, and Reports
It would benefit our workspace to have the Help Text, that is entered within a created form, be visible when users submit an update request against that initial form submission. It would also help to have the Help Text visible if the user were to enter the update request via their notifications (bell) pane and view in…
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"Don't ask me again" option for duplicate file names
Hello, I use SS in my daily work flow and upload hundreds to thousands photos a day. It would be amazing to have a feature that say "don't ask me again" so I won't have to click "continue" every time.
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Update Request: Is there a way to prevent text from being edited in locked columns?
You can edit entries for columns that have been locked in the update request. Is there a way to prevent this information from being edited?
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Can I snag individual links for update request?
Hi, I am running a large program and using SS automated update request as a way to monitor the program — that is, participants get the survey automatically emailed to them with some of their information pre-filled. That piece is working great. But now, I would like to follow up with those who have not completed their…
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Reoccurring workflow start based on date in cell and end when a condition is met
It would be awesome to have be able to set a custom recurrence for a workflow that is triggered based on a Date Field instead of a hard coded date. This would be extremely useful for Update Requests and Alerts. For instance having it resend the UR/ Alert/ Approval until a condition changes that shows they have responded.
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Request An Update Based on Attachment Status
Is it possible to set "request an update" based on whether a line item has an attachment or not? I have a sheet set up right now that sends the requestor an email once their request is approved and they are supposed to upload a receipt. However, wondering if there's a way to set up this to be recurring every week until the…
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Merged: Rich Text Formatting in Workflow Emails
This discussion has been merged.
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Can't enable notifications to messaging apps
I'm trying to get set up to send alerts/update requests to Slack. I am able to get a standard automation rule to send an alert to a channel, but I can't enable personal notifications in messaging apps I've already: added the Smartsheet for Slack app to my Slack workspace Connected ("Allow Access") my user account in the…
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Update Request emails not including message text?
Hello, We're having an issue where, when update requests are sent, they don't include the message text that we set in the automation settings. Instead they have the default 'Please update my online sheet.' I've included images of the automation setting, as well as the email that gets sent: As these update requests can be…
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Pause Workflow until Update / Approval Request is completed
It would be extremely helpful if during a workflow, when you have an Update / Approval Request, you had the option to have the workflow not go to the next step until either request was completed.