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Update Request - Unable to determine your identity
I use update requests to gather information from my stakeholders. Recently, several users have been experiencing an issue of "Unable to determine your identity, therefore we are unable to process your request. An unexpected error has occurred attempting to process your request. We are sorry for the inconvenience." I use…
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Data Table: Automatically Updating Source and Target Sheets
Hi all! Coming to the experts for this… My company has 20k+ employees, so I cannot have all their employee information on one sheet. Instead, I've broken it up into two different sheets: one for executives; and one for non-executives. I'll refer to these as the "main sheets." I also have different sheets for each of our…
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Group Management Reporting Capability
I would like to be able to run a group report showing all the group names as well as those who are included within the groups.
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Report Creation tool within a sheet
One of my most frequent uses of Smartsheet is as an editorial calendar for a weekly newsletter. I create a new sheet for every month of the year. Exiting a sheet and creating a report is not too much of a hassle but, it would be nice if I could click a button within a sheet that automatically opens a new page that is a…
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Improved PDF Exporting of Dashboards
I have created a dashboard that I would like to export to PDF to share to people that do not necessarily have Smartsheet and more importantly don't want to open links/attachments to get "quick glance" data. When I print as PDF I loose a lot of formatting and can't centre the data across the page. without customising…
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Auto-Revoke/Cancel Update Request
I have an [Assigned to] contacts column with multiple contacts per cell allowed. Based on certain criteria I have a workflow setup to send an "Update Request" to all of the contacts in [Assigned to]. However, I only require 1 (one) of the contacts to provide the requested update (as they chose based on their availability).…
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Add Direct Links & Context to Update Request Notifications to Sender
There is the need of having accessible URLs in the notification the sender get, once their update request has been updated. But there is hardly any reference to find in the notification emails, thus receiving multiple update confirmations remains hard to understand which user updated what in large sheets with multiple…
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Field for Update Request Workflow not editable
Looking for some assistance. I have a sheet that I am requesting input from end-users via a workflow. The web browser form is populating all the requested fields, but the End Date is not editable (it's not locked). This isn't an issue for any of the other fields I am requesting for input via this workflow - This includes…
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Update Request Hyperlinks
This is a standalone of a request I've seen pieces of in other threads. I would like to see URL's that are included in the message of an Update Request be clickable when the Update Request has been opened. As it is, the email notifying the user of an update request has a clickable URL hyperlink, but when they open the…
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Open files in a new window
A recent update in Smartsheet changed the way we view files. Previously, when you clicked on a file it opened automatically in a new tab and this meant you could have several files open at once and the ability to move between them. The update removed this function and now the file opens in a preview window with little…