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Why is the owner column blank on the access report?
I have downloaded the access report and can see all of the sheets and their admins, viewers, tec. But the owner column is blank? We are transitioning to the new model and I need to know who the owners are. Thanks!
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User Subscription Model and Dynamic View Permissions
Under the User Subscription Model, can internal collaborators designated as viewers (not members or guests), enter data into a dynamic view? Our group is still on the Legacy Collaborator Model and uses dynamic view to collect data from internal collaborators that share the same domain as our group's plan. These internal…
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Detailed asset access report showing assets actually accessed / edited during a set timeframe
Would like to have a way to get a list of Smartsheet assets that each user has viewed and/or edited within the last 90 (or 'xx') days? The Sheet Access report only shows the assets that each user is shared to - but it does not show you which assets they have actually accessed and/or edited. I would think this information…
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Help Article updates
Hello Community, We’ve published the following new content: Smartsheet Control Center: Program reports Admin Center: Configure IdP-managed access Admin Center: Manage IdP role-based groups Prepare your IdP for IdP role-based groups Admin Center: Change a user's primary email address System Admin guide for migration to the…
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Request to Remove Additional Users from Account
Hello, I am facing an issue with my monthly billing over the past two months. I noticed that my bill increased to $120 instead of the usual $72. It seems that additional users were added to my account, even though I did not request this. I have a plan for 3 users only, and I would like to ensure that my subscription is…
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Help Article updates
Hello Community, We’ve published the following new content: File library File library sharing permissions Get started with Smartsheet Pivot App Features of User Subscription Model vs Legacy Collaborator Model Determine the model your plan is on To view the entire catalog of help articles, visit the Help and Learning…