User Subscription Model
Discussion List
- Currently when adding a new user - they are hard-coded as a Member. I have a client who knows the user will be only a Viewer and not have access to edit any sheets. She has to wait until the next day …
- How is everyone handling the lack of reporting on premium app use while provisioning / deprovisioning users? When you go through the true up, we can move owners/ members to viewers but what is happeni…
- My team is considering using Smartsheet, but I don't have clear information about the new "user subscription model" that was introduced in 2025. Our license will be renewed in a few months, and I unde…
- We recently switched over to using USM for license management. This broke our automated scripts that gave users a license. We have a number of non-member employees who we cannot automatically update v…
- Greeting, After moving to the new license model (User Subscription Model) and having to use the 'User types and true-up' page for managing the users I find this page is not very user friendly at the m…
- We have just transitioned over to the new USM. And are having a fun time trying to initially reign in all the Provisional Users. Like we set one to Viewer and the next day they are back to provisional…
- We have moved to the new User Subscription Model (USM) and many of our users share their Sheets with internal and external users. If they are external, they are considered a Guest and no license is re…
- Workapps is the greatest thing I have come across in 20+ years of process and portfolio management. Having users login to Workapps.smartsheet.com is awesome. All of there processes or department are i…
- Hello I'm a little confused about the new subscription model. I have some new team members and I want to assign them a licence. Does that now mean 'Member'? I can't see anywhere to assign licences any…