Smartsheet Product Feedback & Ideas

Smartsheet Product Feedback & Ideas

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Provide API Access to Upgrade or Downgrade Users under User Subscription Model (USM)

We recently switched over to using USM for license management. This broke our automated scripts that gave users a license. We have a number of non-member employees who we cannot automatically update via the API. I'm told there is no solution for this and we are left manually updating our free users to a licensed member. Please add an API call that allows us to upgrade or downgrade an existing user.

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