I'm a licensed user in Department 1 (account 1 business plan) that has started at Department 2 (account 2 pro plan) and I therefore need to transfer my folder/sheets from account 1 to account 2. When I try to share sheets from account 1 with an existing licensed user in account 2, then a "free account" opens with the…
How would i link a new duplicated sheet to a dashboard, lets say i want to use the Sales Pipeline Tracking Template, but i want each of my reps to have their own Sheet-Sales Pipeline that reports up to the Dashboard. Is this allowed?
I have created a few groups and added members over the last 24 hours - however when I attempt to share sheets or dashboard - they do not appear as an option. I have submitted a ticket - but have not yet heard back from support. Am I missing something?
Can I create a report, share it and restrict the user from seeing the SmartSheet?
I need customers to be able to add rows of information to a smart sheet, and later be able to edit those rows. A scrolling table view interface would work better than a form so users can see multiple records at a time. The sheet needs to be secure so that customers can only see/edit their information, and not be able to…
Hello! I am trying to figure out how/why this new policy was started and how it makes sense. When we have users that are eligible for rehire, we deactivate them and then reactivate them when they are rehired because we use the same AD stuff (even if it's been a couple years). No issue, we're good to go. Now, the policy has…
Good morning, greetings. Since I renewed the license, the sheets of the workspaces I own are deleted by themselves every day, please how can I solve this problem?
As an Admin, when I set up a new user, Smartsheet sends an invitation message. Users frequently reach back asking why their (company) password did not work. It would be nice if Admins could customize the welcome message to include things like: Tailored instructions for setting first time password Company branding Links to…
Hey, 3 days ago my manager gave me access to our company smartsheet account by making me a licensed user. I accepted the invitation, and my information shows on the Smartsheet User Management page. However, I haven't been able to add new columns or make specific changes to our main sheet. I tried accessing from a different…