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Can the Request form be changed to anything different?
Hello, So i have changed my main form background picture and Logo to my company standards but when I send out automated request emails the request form matches what it was previously (im guessing the standard color background). Is there a way to change the style of the request email forms?
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Notification When Forms NOT Completed
I'm trying to set up a notification that goes to a manager each Monday morning informing him which technicians have not completed a vehicle inspection report the previous week. The link to the form is emailed to each technician Monday morning (eg April 15). They open the form, select their vehicle number from a dropdown…
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Reply to a comment without @ should send notification
When person A enters a comment on a row and person B types a reply, no notification is sent to person A unless the @ feature is used in the reply comment. Most people do not know this -- the expectation when you reply to someone's comment is that a notification will be sent since you are replying directly to their comment.…
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Notification: Changes in Sheet
Hi, I created an automation to move all rows from one sheet to a new, archived sheet once the task is marked complete. During videos I watched and in my test runs, I was under the impression that old tasks marked complete wouldn't move and I would have to do that manually. I was wrong, and instead of moving over 1,400…
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Update Request - Error "Please enter a valid email address."
I was trying to send an update request to an audience of non-users and it kept failing to send to one email address. -My privacy settings were set to not restricted to smartsheet users. -When my work flow failed, I tried manually sending an update request and I kept getting this error. After reaching out to the help team,…
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Emails are not sending?
Hello, I know this has been asked before but I am having trouble with emails not sending out. I have checked my notification settings. All other emails send out via automation but specifically this one wont send out and i am confused why. I am currently sending to myself. The additional info res. is just a normal text…
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Alerts when X ammounts of items arrive for project X
Backround: I work with custom computers, its only me myself and i in my department so i am looking to automate as much as possible. I have a sheet where i enter every part that arrives and which Project number it belongs to, what Serial number the part has and the parts EAN code. Goal: I would love if i could set up a…
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The ability to omit blank fields in email notifications
When sending alerts and requests through automation, we currently have the option to send a message including either all fields, specific fields or the message only. For my particular organisation(and i would imagine many others), none of these options work. We have dynamic forms that build themselves based on answers and…
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Conditionally send reports
Problem: Sometimes my reports have no items as all the actions are closed in the underlying sheet. It is then irritating for my email recipients to receive a blank report. Ideal state: To have two options: Dont send the report if blank or send an automated email still on the recurring schedule stating a custom message…
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Forward automation notifications when on vacation
Is there a way to have all automation generated notifications for user 1 be temporarily transferred to user 2 when user 1 is on vacation? We can do it by changing each automation workflow but this is not a good solution. Thank you, Neil