Best Of
Deleted Rows
RIGHT NOW:
Implement a pop-up warning to alert someone and verify that they want to delete a row. You do it for unlocking rows, and that's nothing compared to deleting a row.
SOON:
Give us a new user level with edit access but no ability to delete rows
or make it impossible to delete a row if any cell in that row is locked (even if by column)
Currently, any editor can delete an entire row and there is now way to stop them. Restoring a row from a backup copy does NOT restore the cell histories or other tracking information related to the cells/comments/attachments/changes.
This is a long running issue. Please see the following posts:
June 2015
https://community.smartsheet.com/discussion/rows-being-removed
August 2015
https://community.smartsheet.com/discussion/revert-old-version-sheet
August 2015
https://community.smartsheet.com/discussion/avoid-shared-person-delete-my-row
August 2015
https://community.smartsheet.com/discussion/conditional-lock
August 2015
https://community.smartsheet.com/discussion/find-deleated-items
October 2015
https://community.smartsheet.com/discussion/retrieve-deleted-data
January 2016
February 2016
March 2016
https://community.smartsheet.com/discussion/prevent-deletion-rows-if-it-contains-locked-cells
May 2016
https://community.smartsheet.com/discussion/allowing-team-members-update-smartsheet
June 2016
https://community.smartsheet.com/discussion/prevent-deletion-rows-enhancement-request-again
June 2016
https://community.smartsheet.com/discussion/delete-rows-employee-avoide-tasks-completion
June 2016
https://community.smartsheet.com/discussion/deleted-rows-there-way-find-out-who
July 2016
https://community.smartsheet.com/discussion/historychange-deleted-rows
October 2016
https://community.smartsheet.com/discussion/block-rows-been-deleted-editor
February 2017
https://community.smartsheet.com/discussion/admin-deleted-bucket
March 2017
https://community.smartsheet.com/discussion/retrieving-lost-data
March 2017
https://community.smartsheet.com/discussion/viewing-deleting-rows
June 2017
https://community.smartsheet.com/discussion/web-form-submissions-disappearing
July 2017
https://community.smartsheet.com/discussion/retaining-deleted-info
September 2017
January 2018
https://community.smartsheet.com/discussion/adding-back-deleted-rows
March 2018
https://community.smartsheet.com/discussion/overwritten-sheet#comment-67946
June 2018
https://community.smartsheet.com/discussion/questions-new-user#comments
July 2018
https://community.smartsheet.com/discussion/retrieve-deleted-sheets
July 2018
https://community.smartsheet.com/discussion/how-avoid-deleting-rowcolumn-smartsheet
August 2018
https://community.smartsheet.com/discussion/can-free-collaborator-delete-line
November 2018
https://community.smartsheet.com/discussion/activity-logrows-deleted#comment-124356
Again, remember that even with a ‘backup’:
1. You will not be able to restore any cell history.
2. You will not be able to put the comments back in with the correct layout. (time/date/user stamped, etc)
3. You will not be able to restore the original value of any system column where an index was created. (e.g. a unique ID or counter)
4. You most likely will not be able to restore the attachments correctly because even with a backup none of the attachments have markings to show what row they were attached to.
So yes, you may be able to restore the latest cell value, but you have lost so much.
This problem needs to be fixed, and is important, but has not been given the attention that it deserves. Please fix this Smartsheet.

Re: New streamlined creation experience
Adding my downvote to this as well. Maybe there is a strong backend reason on Smartsheet's behalf for this change? From a user experience standpoint, I can see no benefit at all. Moving sheets into workspaces was already trivial. I have added a "sheets" workspace that will not be shared with anyone to replace the default sheets location. This isn't a huge inconvenience, but it is a minor inconvenience with no perceivable benefit to the end user.

Re: Remove "Used in Formula" tooltip
It would be great for users to have the ability to disable the pop-up box that appears with reference/formula information when you hover over a field.

Re: Request for Rollback
I agree this is a significant, broad change and it's affecting workflow. It makes folder organization essentially impossible without cluttering the environment with new, unnecessary workspaces. I hope that this change can be rolled back, or at least that users are given some options when it comes to folder management and workspace creation.

Re: Request for Rollback
Absolutely agree with you — the new Smartsheet update has made things significantly more difficult for our team as well. The inability to create or manage folders as before has disrupted how we organize and access our work. Forcing the creation of new workspaces for every new sheet, report, or dashboard has not only cluttered our environment but has also added unnecessary steps and confusion to what used to be a straightforward process.
It’s impacted efficiency, collaboration, and the overall user experience in a negative way. A rollback or at least an option to return to the previous structure would go a long way in restoring productivity and clarity. You're definitely not alone in this frustration.

Filter Columns as part of Filtering Options (not manually hide/unhide)
I would like to be able to use the "filters" feature at the top of the sheet, to filter columns, ie: "automatically hide/unhide columns", just like is available for the row filters.
We use this tool as a customer facing tool and I don't want to have to manually hide/unhide the "helper" and administrative columns. By being able to use the filters would alleviate the possibility of end customers seeing those administrative columns and allow them to focus on the actual information they need to see.

Re: New streamlined creation experience
Echoing the comments about how this is counterintuitive for certain work that does not require collaboration. Folders serve a COMPLETELY different functionality than the Workspaces. Many of our users are shared individual sheets for different purposes and folders allow them to keep things organized how they preferred. Having to create a workspace anytime you need to give different permissions will clutter up everything. It absolutely does not do this - "making collaboration more efficient and reducing time spent searching for information"

Re: New streamlined creation experience
If an end user has view only access to several various sheets, but not the full workspace, how are they supposed to organize all the sheets they have? Some of the end users I have given view access to have almost 100 sheets they are viewing. What are they supposed to do now?😲

Re: What is the difference between the Card View and the Board View?
I think lane view is much easier to follow in the Card view, the Board view has no boundaries displayed. Board view is also very cluttered when you click into Details, too much help showing upfront, should have like a "i" dot that I could click to view if I wanted to, but not "in my face".
Example: This field is locked and can only be edited by admins
Then don't show the field enabled if I don't have admin security? and put that message in an information icon.
So far, my team and I agree on what I mentioned above. We're not that excited about the Board view.

Rich Text Formatting in email notifications (and Update Requests)
Hi,
unfortunately I heard from Andree that is still not possible to
format text in update requests or email notifications f.e. bold, italic, underlined as well as putting URL-links to certain words or make quotations.
I regret this because I find it a very important function and hope you will agree and find a solution.
Hope to hear from you, soon. Thank you.