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Assignees Receiving Duplicate Email and Request Alerts...why?
So recently some of our users have began receiving duplicate email and request alerts. If this is an automation programming issue, I'm not understanding what is causing it (I have been using the same format for all of our vendors and workflows without this problem). Is anyone else experiencing this/have any advice on how…
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Importing Excel file to Smartsheet
Hi All, I have an excel file that I imported to Smartsheet - I have built a dashboard based on this report and it all works great. The issue is, as it is an extract from one of our customer's programs, we get this on a weekly basis, which means I will have to upload it to Smartsheet weekly. I don't want to build a new…
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Have "Current User" filters stopped working in WorkApps?
We've been using a WorkApp to present smartsheets to users for a few months, with a 'my assignments' style filter, which have been working as expected. However, over the weekend these filters have suddenly stopped working. When a user uses the filter, no items are returned (i.e. everything is filtered). If the user opens…
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Columns reordering on refresh
Good day, I have a large workbook, containing various conditional formatting and formulas linked to other sheets. There are several users with viewing access, but they cannot move the columns. Every time the sheet is saved / refreshed, columns shift around, mainly to the back and others unhide themselves. The activity log…
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Bug with Modified By?
I've been trying to figure out a way to trigger an automation when a row is "updated" by a specific person. Using the built-in "Modified By" column seems like a great solution -- but when I send an update request for a SINGLE row, and in response to that request that one row gets updated, weird things happen: (1) the Last…
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My Smartsheet Contacts are gone
This is the 2nd time this has happened. I have a bunch of contacts loaded in "My Smartsheet Conacts, that I use all the time to send update requests. They are now gone. All of them. The last time this happened, I logged out, then logged back in, and they came back. This time that did not work. The strange thing is, that…
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WorkApps - Grant access to anyone in a certain domain?
I frequently use Dynamic View and love how I'm able to easily grant access to my client company's whole domain so we don't have to worry about managing individual users since they have thousands of employees. I can't seem to find the same permission feature for WorkApps? Is there a way to make a WorkApp available to any…
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Having an issue with Automation
I am not sure if you can assist, but I am running into an issue with my Automation. I is supposed to send an email only when a date changes in a row that has a star. However, even if I make a change to an un-"starred" row, it still sends the email. What am I doing wrong? Example: I changed date in Received NRO Package –…
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Other than Sheet Activity Log and cell activity, can I tell what something has been changed from?
I have a Smartsheet where there are dates I have put in and I want to see what it's changed from after I've made a change. I know I can look at the sheet activity or look at individual cell activity, however, I want to see those dates side by side. I need to be able to show what I have scheduled for something and then what…
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Deactivate Workflow
When I deactivate an approval workflow that has current approvals pending and activate a different workflow, what occurs with the prior submissions. Do they follow the initial workflow that has now been deactivated, or follow the newly activated workflow? We are wanting to change approvers, but need to understand when…
