Audit of who is removing access from workspaces


Is there any way to get an audit report of who is removing access from a workspace? We've had this happen several times in our company where someone (probably NOT the same person) has removed a number of people from accessing an entire workspace.

When I try to ask SmartSheets for help all they can do is point me to the access report capabilities in the Admin area. This only tells me what all workspaces and sheets have been access by logged in users. I need to know who is changing the access to the workspace by removing users.

Any suggestions?


Best Answer

  • Paul Newcome
    Paul Newcome ✭✭✭✭✭✭
    Answer ✓

    I would suggest reaching back out to support. Let them know the details, explain that you have checked the places they have suggested you check, send them screenshots of the activity logs, etc.. If they try to tell you to check something you already have, insist on an escalation. There should be additional steps that can be done and other places THEY can check.