Change the order of Roles/View As within Workapp

I have not been able to find a way to change the order of roles within the workapp once they are created. It would be beneficial to have the opportunity to change the order of the roles within a workapp once new roles are added to allow for the most important role to be seen first when you enter a workapp followed by the next important role, etc. It is unprofessional if you have a Home role acting as a landing page, but this does not appear as the first role when you enter the workapp.

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Jason Hamman

Adding to this - staff can have more than one role within a WorkApp. In my use case, a supervisor can have the role "Assign & Review" (where they assign and review new requests to our team's work portfolio) and "Portfolio Review" (which supports a weekly leadership team meeting to review larger requests impacting the division). Logically, you don't review the portfolio before you assign / review the initial request and yet, that's the order the supervisor sees.

This is an "of course" feature that is notably absent.

Samuel Mueller

I have this same issue, and it is pretty frustrating to the end users.

Melissa Farley

From an end-user perspective, this is frustrating at best and sounds like it would be a pretty easy win.

Jeremy W.

In addition, I hope for the capability for users to navigate directly to the role they intend to view first. Perhaps, if users could bookmark a static link to their intended 'View as,' it would prevent unnecessary loading of roles, making access to the content more efficient and enhancing the overall end-user experience.

sharsch

Just here to highlight how impactful this would be for quality of life in having the app open to the primary role.

Chelsea.McCulley

Yes this has been an annoyance especially since it's not obvious until it's too late. For stand-alone workapps we re-built them so the roles were in the desired order, but doing so for our project workapps would be a much larger change since these are controlled and tied to our blueprint and would also require us to go into a production freeze. Additionally, once a project is provisioned, the workapp owner may want the roles in a different order based on their own work processes.

Rachel Nielson

This would be a HUGE improvement for Admins so that we can designate their landing "role". The functionality would just need to look just like the Pages works now - drag to the order you want it in.

Peter Jan

This would be a huge improvement for us as well, especially in portfolio WorkApps where Smartsheet automatically creates the "Portfolio users" role. To avoid users having to switch roles every time they open the WorkApp, we ended up making this role able to edit everything — which, of course, defeats the purpose of the fine-grained control WorkApps offers.

Being able to move this role to the bottom and assign a specific role and permissions to a (group of) users would prevent the constant role-switching while still maintaining proper access control.

Terry Naegelen

Absolutely would love to see this feature. We are constantly adding and rebuilding our workapps to meet the needs of our 6 different teams! Plus, I would love to be able to slide the bar over to see more of the naming columns. We did not realize until after they were labeled that the workapp only provides a small window to view the labels.

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