Allow 'Print' from attachment view or Proofing Features

Gretel

Up until today, users were able to click on an attachment in a sheet which would pull up a view of the attachment in a new web tab. There was a print option in the web view of the attachment. Today clicking on an attachment takes you to a new Proofing Features view which doesn't have a print option.

Please either add the 'view' option with print access back for attachments or add a 'print' option from the Proofing View.

A workaround is to download every attachment that needs to be printed which adds steps and files to your storage. Below is another workaround that requires multiple steps and time.

Currently there are no directions to print your attached file using Proofing Features from a sheet. But there’s an alternative way to Print it out, please follow these steps below:

• Send a Review request to yourself,
• open the Proofing Page,
• use shortcut keys Ctrl + P or Command + P to print from the browser.
• The Proof and comments will be printed.

mac585

I would also like to vote for reinstating the ability to print attachments from Smartsheet. We use the document generator to make work orders that we then print out.

Genevieve P.

Hi @Gretel and @mac585

You can now open attachments in a new tab instead of using Smartsheet's preview window:

You can also use keyboard shortcuts to open the file in a new tab as well: Ctrl+Click (Windows) or CMD+Click (Mac)

Cheers,

Genevieve

Gretel

That's wonderful news! Thank you Genevieve.

mac585

Thank you Genevieve!

John K.

I'm confused. When I click on "Open in new Tab" it immediately brings up a download window and doesn't open a new tab.

Genevieve P.

Hi @John K.

Is it possible that your cursor is clicking on "download file" instead of "open in new tab"? What is your zoom percentage set to?

John K.

Thanks for the reply. I checked the zoom percentage on the browser and it was at 100% and made sure I was clicking "open in new tab". Same deal...tries to down the file when you try to launch from either the desktop version or the web version.

Then I set the default browser from Chrome to Edge and the problem went away.

Don't know why, but I'm happy. Thanks for your help.