Reviewer is unable to click "Approved" in proof
Many of our internal clients report that they cannot click the "Approved" or "Requires Changes" buttons on proofs we send to them.
I've confirmed that the proof was sent to the correct person. And that the person is logged in with an email that matches the person the proof was sent to. Here is a quick video showing the problem: https://kidney.zoom.us/rec/share/_K_6wUpdeo5EEY-waqtoOFIZpJE_zZsJ0waBSkBoqCc9rKETb0QyGhmDvHiD2syn.ZJcfThPjnADNBm0b
Any idea why this is happening?