Locking a row

GerryOwens

Hi There,

I am the admin for a SmartSheet community in my company. I am able to lock and unlock rows (columns & cells) in a specific sheet but no one else in the company community is able to. All users are set up as Admin users but they do not have facility to lock (showing as greyed out). Anyone got any ideas?

Thanks, Gerry

Itai Perez

Hey @GerryOwens,

Are all the other users shared to that specific sheet as admins?

Do you mean on a sheet that they own?

Can you share a screenshot please?

Genevieve P.

Hey @GerryOwens

Locking and Unlocking rows requires a License. Here's a table that identifies what actions you can take on each permission level, where a * indicates that it also requires a License:

https://help.smartsheet.com/sharing-permission-levels

Cheers,

Genevieve

Andrée Starå

Hi @GerryOwens

I hope you're well and safe!

They also need to have a License to be able to lock/unlock rows/columns.

Workarounds using Workflows can solve it without needing a license.

Did that work/help?

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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GerryOwens

Thanks to all for the responses. I was asked by Itai to provide a screenshot which is below.

Andree mentioned that the users needed to be allocated licences, which from above, you can see they have.

Any other suggestions out there?

Andrée Starå

@GerryOwens

Which Smartsheet plan do you have?

GerryOwens

Business Plan