Moving closed "tickets" to a second sheet
I have a sheet where we log our support as it comes in. I have a "completed" check box to check once it is finished. It also has a date created field.
I setup a second copy of the sheet. On the first sheet I added automation to move any row that is "completed" and over 3 days old to the second sheet.
This works well. However, I'd like to add a "auto number" field to the sheet. but when I do this it tells me that the automation can no longer run.
So, my question is this: Any way to move over the row with the auto number the same as it was on the original sheet?
Thanks!
Best Answer
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As long as your destination sheet doesn't have the numbering column setup as an Auto Number, you should be fine. In your destination sheet, keep the numbering column as a "Text/Number" column instead.
BRgds,
-Ray
Answers
-
As long as your destination sheet doesn't have the numbering column setup as an Auto Number, you should be fine. In your destination sheet, keep the numbering column as a "Text/Number" column instead.
BRgds,
-Ray
-
ok. I'll give that a try and see how it does.
Thanks!
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