How do I make a complaint to Smartsheet

SueinSpain

Yet again things have changed in smartsheet world with no notification.

Reports, I don't develop or use them often but they are now becoming useless.

1. only a licenced user can change a report filter - so if you are reporting on a date range only a licenced user can change this. Meaning I have to go through every month to alter this filter. It didn't used to be the case but was implemented overnight a couple of years ago with no notice.
2. Now you have to be shared on the smartsheet to see any data in the reports on that smartsheet - this is rubbish. I want external customers to have a report & update a couple of fields but I DON'T want them to see the main smartsheet, even as a viewr, as this is company confidential information

So how do I complain, officially, in the remote likelihood that they might listen, about this.

Genevieve P.

Hi @SueinSpain

The Product Ideas section of the Community allows you to provide your feedback directly to the Product team. Please feel free to add your vote and voice to the corresponding Ideas, or create one of your own if there isn't an Idea out there that matches your specific request:

1. Multiple Filters In Reports that Collaborators can Choose/Select
2. Sharing reports with data without even view access to the source sheet

Cheers,

Genevieve