I love Smartsheet's features. When I left my corporate job to strike out as a freelancer, using Smartsheet as one of my primary management tools felt like a no-brainer.
Unfortunately there are some features I want to use (e.g., grouping on reports and sheet summaries) that are exclusive to the business plan, which has a minimum of 3 licenses.
I would be happy to pay the additional charge per year on my license for these Business features, but as a single-person operation, I can't justify paying for two extra licenses that I do not need, just to get these features.
I spoke with an account manager about this, but the only option was for me to pay for 3 licenses and not use two of them. I can't imagine I'm the only user who would love this option, so I'm hoping that Smartsheet will throw a bone to us extra-small businesses out here.