Why won't anyone from the support team at DD update answer my support request?

I have emailed support for 2 days now to help fix my DD update and no one will answer. Is there a phone number or other way to contact this department?

Answers

  • Genevieve P.
    Genevieve P. Employee Admin

    Hi @smbrown929

    Smartsheet won't be able to help you with third party applications such as DD update. I'm unsure if DD update have their own Community forum, but if they do, I would recommend posting there instead.

    In the meantime, another Smartsheet member posted a similar question a few days ago, here.

    Cheers,

    Genevieve