Email notification if resource assigned within 48 hours of the assignment date
Hello,
I was wondering if there is a way in automation to notify a resource when they have been assigned to a row, and the date is within the next 2 days (within the next 48 hours). I have found an answer on the community page (attached) but I am unable to find those settings in "Automation" or "Conditional Formatting" sections of my sheet. Where do I find "New Rule"? Is that still an available feature?
Best Answer
-
Yes. You can add an automation to notify a contact in a cell when a row is assigned to them.
- Create a workflow from scratch
- Set the trigger to when rows are added or changed and select the cell with the contact to be the cell change that triggers the workflow
- Add a condition and select the field with the date for "where" and then set to "is in the next (days)" and enter 2
- Add an alert and set it to alert a contact in a cell, select the cell with the contact
Answers
-
Yes. You can add an automation to notify a contact in a cell when a row is assigned to them.
- Create a workflow from scratch
- Set the trigger to when rows are added or changed and select the cell with the contact to be the cell change that triggers the workflow
- Add a condition and select the field with the date for "where" and then set to "is in the next (days)" and enter 2
- Add an alert and set it to alert a contact in a cell, select the cell with the contact
-
Thank you, Ashlee! This was perfect. I appreciate you taking the time to write this out.
Have a great day!
-
Happy to help!
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 65.1K Get Help
- 444 Global Discussions
- 142 Industry Talk
- 472 Announcements
- 5K Ideas & Feature Requests
- 83 Brandfolder
- 150 Just for fun
- 71 Community Job Board
- 489 Show & Tell
- 33 Member Spotlight
- 2 SmartStories
- 301 Events
- 36 Webinars
- 7.3K Forum Archives