Control Center Blueprint Not Appearing

Jake Taylor

I have two blueprints in Control Center and when I go to create a project, neither appear as an option. I've tried creating a duplicate of an existing blueprint but still am not presented with any option to select a project when creating a new project from CC. I tried checking an existing blueprint settings and when I get to the step to Save I'm presented with this error. Can anyone please help? This is preventing us from setting up project management tools for active projects.

Andrée Starå

Hi @Jake Taylor

I hope you're well and safe!

Strange!

If you haven’t already, I recommend submitting a support ticket through the new Smartsheet Support Portal.

I hope that helps!

Be safe, and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

jprovo227

Hi @Jake Taylor,

We are experiencing the same issue and I was wondering if you were able to find a solution.

Thanks,
Justin

Brian_Richardson

One thing I would check is that the SCC Config sheet for each blueprint is still available to you with Owner permissions, assuming you're the Primary Lead. Without that access CC won't show you blueprints and will fail with weird errors.

If that's still in place then it's a support ticket, they'll pass it to the CC team who can do investigation and resets on the backend.