Current User does not work on Unlicensed User in WorkApp?

Makiko Joans

I am experiencing a weird phenomenon with the Current User Filter on one of the sheets in WORKAPPS.

The current user filter works on the SHEET but not the sheet in the WORKAPP. I have a few users accessing the same sheet in the WORKAPP, and one person who does not have the license cannot see her project assigned to. Does anyone know why?

We have checked name spelling, sign in emails, etc. They are all correct! (Of course, because the sheet filter the user projects correctly, but not in the workapps environment.)

Genevieve P.

Hi @Makiko Joans

I haven't heard of this happening before; when you have a minute, I would suggest opening a Support ticket so this can be researched in a private channel.

Please take a video recording of what this user is seeing (both within the sheet directly and the Workapp), identifying the email/contact, and showing how the contact is set up in the Contact column.

Thank you!

Genevieve

Makiko Joans

Will do. Thank you.