Automated Update Request - some fields editable, others not

LaB

Hello,

I am trying to set up an automated Update Request for % Complete updates on a project plan. When I test the automation sending it to myself, the system seems to be randomly selecting what item can be updated. For instance, sometimes it is only the task name, others the task name and percentage complete. As I need it to be the percentage complete and not the task name. The below screen shots are from the same request email.

how can I fix this

bisaacs

Hey @LaB,

Could you provide a screenshot of the Update Request in the workflow? Please be sure to hide any sensitive information

LaB

Andrée Starå

https://community.smartsheet.com/discussion/121134/automated-update-request-some-fields-editable-others-not

Hi,

I hope you're well and safe!

Can you share some screenshots of the sheet with the columns used in the automation? (Please delete/replace any confidential/sensitive information before sharing.) That would make it easier to help.

I hope that helps!

Be safe, and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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LaB

Here is a screen shot of the two rows show in the form above

Ella

@LaB what triggers the UR?

LaB

I triggered it to run to myself, but a date should trigger it as in, give me your updates every monday at noon