I'm back with my newest Docusign Integration question

Thanks for all the folks who have helped me with other issues its been invaluable.

I've noticed that the docusign integration with Smartsheet is particularly finicky. My current question is related to generating documents from Envelopes. When I attempt to attach a template from a Docusign Envelope that I have access to it doesn't show up as a template option I have. What is required for me to have access to the template in this Docusign Envelope (Docusign license and level of sharing in the Envelope and Smartsheet info). I also need to be able to use document tracking and document integration.

What level of difference is allowable in the Smartsheet Account ID and Docusign Account ID my email has a different @EID (everything the same) at docusign instead of @UNIV (everything else the same). Is this causing docusign integration issues.

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