Why is blueprint project creation failing to update reporting


I've recently had an issue with summary reporting failing when creating new projects through a blueprint in Control Center. When I run the blueprint to create a new project I get an error at the end that says "Summary Reporting: failed to update cell links to summary report" (first image below). Then, if I select Update Reporting, I get a successful update (second image below).

After receiving the error in the first image I looked through everything and it seemed that everything was as I expect it to be. I'm not sure what the error is communicating or where I should look for an issue.

Has anyone run into this or have some advice on what to check to resolve the problem?


  • Monique_Odom_Comcast
    Monique_Odom_Comcast ✭✭✭✭✭✭

    Hey @jdswift, I would recommend reaching out to Smartsheet Support on this one. Sounds like it might be a back-end problem.

    If my comment helped you, please help others by marking it as an accepted answer and consider helping me by clicking the 💡Insightful or ❤️Awesome buttons below!

    Monique Odom

    Business Process Excellence Manager

    Smartsheet Leader & Community Champion

    Pronouns: She/Her (What’s this?)

    “Take chances, make mistakes, get messy!” – Ms. Frizzle