Workapps Permissions and Collaboration

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Hi Smartsheet community-

How do I add admins to my Workapp so they can collaborate with me and make changes to the App? I can see where I can transfer ownership, I want others to work on it with me, not transfer ownerships.

Answers

  • Lindsay Whitbread
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    Hi Anna,

    This can't be done with WorkApps at the moment. A WorkApp can only have a single owner and only an owner can make those types of admin changes.

    Strange hey!

    However, there is a good workaround that might suit you. You just need to get create a shared account in Smartsheet and transfer the ownership to that new user. So, for example, you could create an account workapp@company.com, and share that password amongst the people that need to co-admin the WorkApp.

    I know this isn't a great option, but that's the best option I'm aware of right now. I hope it helps!

    Cheers,

    Lindsay

    Smartsheet Lead @ InfoSpark

    2023 Asia Pacific Smartsheet Partner of the Year

    Platinum Smartsheet Partner | www.infospark.com.au