Workapps Permissions and Collaboration

Hi Smartsheet community-

How do I add admins to my Workapp so they can collaborate with me and make changes to the App? I can see where I can transfer ownership, I want others to work on it with me, not transfer ownerships.

Answers

  • Lindsay Whitbread
    Lindsay Whitbread ✭✭✭✭✭

    Hi Anna,

    This can't be done with WorkApps at the moment. A WorkApp can only have a single owner and only an owner can make those types of admin changes.

    Strange hey!

    However, there is a good workaround that might suit you. You just need to get create a shared account in Smartsheet and transfer the ownership to that new user. So, for example, you could create an account workapp@company.com, and share that password amongst the people that need to co-admin the WorkApp.

    I know this isn't a great option, but that's the best option I'm aware of right now. I hope it helps!

    Cheers,

    Lindsay

    Smartsheet Lead @ InfoSpark

    Asia Pacific Smartsheet Partner of the Year (2023)

    Platinum Smartsheet Partner | www.infospark.com.au

  • Cathy Betzer
    Cathy Betzer ✭✭✭✭✭

    @Lindsay Whitbread Hello - just read your response to the above question. If you did a shared account then that account would have to have a license - correct? I know many companies that don't have the bandwidth to have more licenses. Anyway - hopefully developers will figure out how to do the shared ownership/admin for workapps. It is a great tool.

  • Brian_Richardson
    Brian_Richardson Overachievers Alumni

    Multiple admins for Workapps would be awesome - highly recommend putting an enhancement request in if it's not already there

    BRIAN RICHARDSON | PMO TOOLS AND RESOURCES | HE|HIM

    SEATTLE WA, USA

    IRON MOUNTAIN