Sharing a link in an automated workflow notification
Does anyone know how (or if) I can share a link in a workflow notification. Basically if certain conditions are met, then I want to send the contact an email with a link to a specific form.
Best Answer
-
Ah, I see! Those messages do not have rich text formatting, I do not believe that's possible. See this idea:
Answers
-
Hi, yes, you can customize the alert message and include a URL in the message. Give these articles a read:
-
Thanks Courney for getting back to me. I see in my earlier message that I wasn't clear.
I have used links in my messages, but they are the long URL's for a Smartsheet form. What I am looking for is the ability to do a hyperlink to the form name instead of putting in the actual link in the notification.
-
Ah, I see! Those messages do not have rich text formatting, I do not believe that's possible. See this idea:
-
Again, thank you for your response. The info you sent was informative in that several people have been asking for this since 2022. Any idea when this might become a reality?
-
I'm a customer just like you, so no idea if it will happen. If you look at the yellow banner at the bottom of the original post, you can see Smartsheet's answer: "We love this idea too! While it's not a part of our current plan, this is exactly the kind of thing our team is thinking about every day. If we believe we can make this idea a reality, we'll plan to update the status here."
-
Thanks again!
