How do I get rid of script error in QuickBooks?

roniesamuels09

I'm frequently encountering a script error when using QuickBooks, which interrupts my workflow and slows down the program. How do I get rid of these script errors? Are there specific settings or troubleshooting steps I need to follow to resolve this issue?

GuillermoQWoods

Hi @roniesamuels09

Script errors in QuickBooks typically occur when the software encounters issues while accessing web-based features or services. These errors can be frustrating, but there are several steps you can take to resolve them:

1. Check Internet Explorer Settings:
   • QuickBooks relies on Internet Explorer. Open Internet Explorer, go to Tools > Internet Options, and under the Security tab, set the security level to Medium-high.
2. Disable Script Debugging:
   • In Internet Options, go to the Advanced tab. Check "Disable script debugging (Internet Explorer)" and "Disable script debugging (Other)". Uncheck "Display a notification about every script error".
3. Clear Browser Cache:
   • Go to Internet Options, under the General tab, and click Delete under Browsing History.
4. Add Trusted Sites:
   • In Internet Options, go to the Security tab, select Trusted Sites, and add QuickBooks and Intuit URLs.
5. Update Internet Explorer:
   • Ensure you have the latest version installed.
6. Check for Windows Updates:
   • Make sure your operating system is up-to-date.

By following these steps, you can resolve script errors in QuickBooks and improve performance. If issues persist, contact QuickBooks support.