Data Shuttle issue

System

This discussion was created from comments split from: Error Message on Offload workflow in Data Shuttle.

Jake Gustafson

I'm running into this error: "Workflow Execute: Could not access target. Please check your workflow configuration for errors." I'm trying to overwrite the same output file each day this workflow runs automatically. I did what was suggested above by TomG by reconnecting, but like is noted by others, I cannot use this process if it needs to be manually reconnected each day. Please advise if others are still running into this issue a year after these other comments.

Brian_Richardson

@Jake Gustafson this isn't going to sound great, but when I ran into that myself I had to completely recreate both the target file as well as the Data Shuttle workflow. If you aren't getting success that way, I'd open a ticket and see if you get get more error details from support. They can dig in further.

The only other possibility I can offer is that maybe there's a special character or something that the code cannot handle. That also happened to me once, somewhere in my data there was a strange ascii character that caused the process to bomb. Support found it in the logs.

Jake Gustafson

I did submit a support case and talked with a guy earlier this week. We ran stuff and it worked fine, then I let it run untouched and it worked fine again. So for whatever reason things were not working day after day, but now they are after I had a Smartsheet tech watching my screen. Classic scenario there.

For right now, I'm functional and should be heading into the weekend with a functional workflow that won't require me to sign in and do any manual touch-ups.